took way longer then expected, comunication was very poor, the day i was suppose to get the pick up **** hr before they emailed me saying the next day or week. the pick up exhaust wasnt the exact way it was. but overall the negativity did a ok job wont go there again though.
12/10/2016
Autumn W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'm impressed with Brian's people skills, intelligence and organization. He's surprisingly refreshing in this field of service.
11/24/2016
Eugene B. VERIFIED CUSTOMER
Vehicle Make : Buick
Job very well done, kept me informed and finished the car on time.
11/19/2016
Michal A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and wonderful folks who make the process almost painless.
11/4/2016
Chad D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
great job
11/4/2016
Renee W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I love how you communicate with your customers, I always knew what was going on with my vehicle. I never felt worried with how things were progressing because of my weekly updates via text messages! I will always come to you first, your customer service is outstanding! Thank you!!
10/5/2016
Scott C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent feedback and always knew status of repair!
10/4/2016
Mike J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Grat information and friendly people to deal with
9/28/2016
Linda L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Yes, Carstar completed the work to my satisfaction and delivered the car to me on time. Thank you!
9/25/2016
Mel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
very excellent work
9/23/2016
Susan J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated how easy and feeling listened to. I also liked the emails keeping me in the loop as the repairs were in the works.
9/22/2016
Chris H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best car repair experience of my 65 years! Knowledgeable, considerate, thorough, professional, and timely. My car was returned looking beautiful! Thanks, Carstar!!!!
9/12/2016
Scott D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Paint condition is poor. Will be returning truck to have remedied.
9/10/2016
Mary R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have always appreciated the service & work at Carstar. Today was no exception. They had it in & out in a timely manner for me. Thank you, thank McMinnville Carstar!
9/7/2016
Cheryl S. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job. Took care of everything.
9/3/2016
Denise M. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a fantastic job on the repair. You would never find where it happened. Roger, Brian, Beverly and the front office staff are very friendly and easy to work with. The crew who do the repairs, I never see them, but the quality of their work speaks volumes.
9/2/2016
Suzanne K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You answered my phone call first. My truck looks so pretty. I liked the texts. I felt connected to my vehicle and the process. Thank you for cleaning interior. Truck gleamed inside and out. Will recommend you to others. Thank you again
8/18/2016
Betsy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The driver door that was replaced looks fabulous but there seems to be some wind leakage. I.e. Increased road noise.
8/16/2016
Linda J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the job well done. I am happy to have my car all pretty again without the crunch. Thank you, thank you.
8/12/2016
Dave H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The rental car pickup was a bit slow. They said they were not expecting me. I'm not sure where the communication broke down.
The receptionist that was there when I dropped off my vehicle was not very receptive/friendly. However, the lady that helped me when I picked up my vehicle was super friendly. All else was good.