I enjoyed the emails with the status updates on my car so I knew what was going on. Thank you.
2/4/2017
Kathryn P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are so happy! Our truck looks brand new. Thank you so much to everyone at J & W. You were all a total pleasure to work with.
2/3/2017
Sheree B. VERIFIED CUSTOMER
Vehicle Make : Kia
Repairs well done and friendly customer service. I would take my car there again.
2/3/2017
Janette M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys are the rockstars you fix my Hyundai perfectly Sally drives like a dream again thank you so much for all your time and effort and getting her put back together you guys are amazing you guys also fixed my doors from the last accident as well and those are awesome you guys rock and thank you so much for everything I will definitely be recommending everybody to you who needs their car work done
2/2/2017
Craig W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Brian Seller was very helpful and kept us well informed as to the delay caused by parts unavailable.
2/2/2017
Amanda Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Could've done better updating me on my car taking longer but I am happy with the quality repair. Also after I jump through hoops to arrange a ride to come get my car I look down at the counter and saw that you guys offered delivery and I had no idea that would've been great to have known the two times that I commented to people on the phone that I needed to know in advance what day it might be done so I can arrange a ride would've been a great opportunity to bring that service up
1/28/2017
Craig B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Friendly service. Professional workmanship.
A little confusion on the email updates, as it said it was done, but then said it was not. I didn't read the one that said it was not and came in to the shop.
1/25/2017
Tesia R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Carstar did an awesome job and it was fast!
1/23/2017
Julie D. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication, job got done when told, did some things on car and checked on without asking. Did some when asked. Fair priced good and friendlyncustomer service.
1/21/2017
Rob H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Brian did an excellent job. Customer service was impeccable and the repair works was beautiful!
1/21/2017
Tawna N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for helping me out and keeping me up to date with the whole process! You guys are awesome!
1/18/2017
Mark K. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was extremely helpful to get email updates regard the progress of the repairs. I always knew what was going on. Brian Turner was always happy to answer questions with a very positive and helpful attitude Thank you, Carmen Keen
1/11/2017
King T. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys always do a great job! Thank you.
1/7/2017
Mike P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service.
12/30/2016
Tim D. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the timely text updates, local phone questions available and prompt friendly staff.
12/22/2016
Lori C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I really appreciate the excellent service and immediate attention I received. The repairs look awesome. Thank you! Lori
12/20/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
J & W Carstar is always our first choice in repairs. Their staff is very professional and conscientious. Our repairs have always been completed when they say they will and they have kept us informed throughout.
12/20/2016
Carla R. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate how quickly you got my car in to be repaired, your willingness to take my concerns seriously and check things out for me even when the work was done and I was picking the car up. You are my first choice for any future potential needs. Thank you!
12/17/2016
Cana J. VERIFIED CUSTOMER
Vehicle Make : Honda
car looks great! thank you so much!
12/14/2016
Zak L. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were frustrated from the first because although I made an appointment for the quote the technician did not take time to ensure he had determined all the items needing repair/replacement.
While repair was underway communication was lacking in that the first, second, third and fourth completion days blew by. I had to call to get updated.