A little confusing at the start but over all they took good care of us thank you !
3/24/2017
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When my first appointment occurred within 2 hours of my accident, I thought, "wow, that's pretty quick!" I arrived expecting an appointment to estimate the damage and tell me to come back in a week or two for the repair appointment. Imagine my surprise when I was whisked in, greeted by name, had the estimate done and given car keys to my rental within 30 minutes (maybe less). My car was done on day three, and it was washed and clean and ready to go. I would highly recommend McCollum Auto Body ( and GEICO ). Amazing service, thank you so much.
3/20/2017
Bruce R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated how caring and considerate everyone was. They walked me through the process, and as this was my first time having an accident, they were very thoughtful and explained the process without judgement. I would recommend them to others and come back if needed.
3/19/2017
Pauline Y. VERIFIED CUSTOMER
Vehicle Make : Dodge
Let's see what was suppose to be 5 days turned out to be three weeks.an then I was told it cost geico more.we had a scratch an over spray when picked up the truck.i ask about the detailing an was told we didn't spend enough money.but it all ok we got our truck back an they did what they could do. So thank you.the good was I got to enjoy a beatiful truck.
3/11/2017
Phillip L. VERIFIED CUSTOMER
Vehicle Make : Subaru
****. The best.
3/11/2017
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work, great service! Jerod rocks!
3/8/2017
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly and professional office staff. It was nice being updated and advised on when the truck was going to be done on a daily basis. A real pleasure doing business with I will be a repeat customer
3/4/2017
Bill H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your staff was very courteous and professional. They kept me informed on the progress of repairs. And all repairs were completed in a timely manner, and very professional. I applaud your staff, you have a very good team and they work well together.I would recommend to all my friends that they should see you first.
3/3/2017
Rebecca F. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very satisfied thank you for taking care of me.????
2/24/2017
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I especially appreciate the detail cleaning inside the car. It was a welcome surprise. Everything about the experience was positive
2/23/2017
Laurieanne F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast efficient and friendly!
2/18/2017
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the beautiful repair job great customer care and for giving my car back to me clean and beautiful!
2/9/2017
Benjamin S. VERIFIED CUSTOMER
Vehicle Make : Honda
I'll start by saying everyone I interacted with was great. My dissatisfaction lies in how long it took for my car to be finished. There were many delays, including two by one glass vendor. It is extremely frustrating to hear your car will be ready only for it to be delayed for multiple days because a vendor "forgot" about my car. I know that doesn't explicitly indict McCollum, but if I were your business I would be irate at the glass vendor. You guys pride yourselves on expediency and good customer service. Those delays seriously damaged my opinion on your expediency. But again, your people at least helped be get through my frustration and offered me a free detailing card for life that was much appreciated.
2/8/2017
Hannah F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car pulls severely to the right while driving and breaking.
2/4/2017
Roderick B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me well informed
2/2/2017
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Acura
your team did an amazing job on my car the experience over all was amazing!! From dropping my car off to picking it up the service exceeded my expectations I will be referring you guys to everyone I know and I will most definitely be back for any future work my car or any car I own may need in the future
THANK YOU ????
2/1/2017
William F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional
1/31/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle would not start when I was leaving after my car was ready. The gentleman came out and tried to start my vehicle to no avail. After he retrieved a jump start power pack, my car finally started. The gentleman denied draining my battery, however, when arrived home, I placed my battery charger on my battery and it indicated a very low charge. So far the car is running normal after charging overnight. Overall great service and communication with one hiccup. Dead battery. Key fob must have been in car and ignition on for a couple of days
1/28/2017
Linda G. VERIFIED CUSTOMER
Vehicle Make : Mazda
I would highly recommend McCollum - they wee great and my car looks fabulous
1/27/2017
Brian H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The staff at McCollum was very friendly and always kept me updated throughout the process of fixing my car.