I had noticed a couple of issues that were taken care of immediately. Everyone was helpful and respectful, particularly Tom, who seemed genuinely concerned that I was happy.
3/16/2021
Roger Alan. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was informed every step of the process
3/11/2021
Ross L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repairs on my car were completed seemingly over night!
8/12/2020
Eugene M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It may just be my adjusters fault. I heard from her when the theft happened and nothing after. I lost 22 inch wheels with brand new tires. I was told I was allotted $1300 to replace them. 22's rims and tires are $1500 and up. I settled for 18 inch factory wheels to only find out that the rims were refurbished. No I'm NOT happy. I don't like driving the car right now. My first shop could not get me in so I went with the insurance preferred. I am totally dissatisfied. Sorry...
7/21/2020
Elise M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The quality of work it great on my vehicle! I was just a tad upset about how I was contacted about my car being done. Other than that, my car has been great thus far, and so far I am very pleased with the work done.
7/8/2020
Michael M. VERIFIED CUSTOMER
Vehicle Make : Kia
This is the second time in the last four years that I used Byers Collision to repair my vehicle. I was not disappointed by choosing them again. Everyone I dealt with was curteous and professional. They did an excellent job and I would recommend Byers Collision Center anytime.
5/22/2020
William J. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair looks great. Drop and and pickup were easy. The rental car was easy.
10/12/2018
Gene And. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything handled so efficiently. Car looks great but the best thing is the total cleaning of the entire interior. Thanks????
9/14/2018
Raymond And. VERIFIED CUSTOMER
Vehicle Make : Subaru
The paint is perfect, and the rest of the car was kept well. I appreciate that the interior was also cleaned!
8/27/2018
Clara H. VERIFIED CUSTOMER
Vehicle Make : Dodge
It would have been more convenient if I could have paid with a check. I had to leave and return to pay.
6/19/2018
Charlotte . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work that was done was beautiful, car looks awesome, the only problem was I felt there was a lack of communication, and overall I am very happy with the job that was done on my car.
6/4/2018
Steven . VERIFIED CUSTOMER
Vehicle Make : Audi
Jim and Susan were great!!
5/29/2018
Nina Scopetti. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very seamless process and well done.
5/11/2018
Christopher F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Was updated on the repair process in a timely manner. I was also pleasantly surprised when I got my car back and the outside and inside had been detailed. A+ Establishment.
4/18/2018
Deborah . VERIFIED CUSTOMER
Vehicle Make : Subaru
Customer service is great. Quality assurance needs some work. This is my third visit to the facility, and each time has required me sending my vehicle back to repair swirl marks, areas that have not been polished, or other inadequate workmanship. In this most recent visit, I had to send the vehicle back for swirl marks to be removed and an area of paint to be polished. Unfortunately, I’ve jut now noticed that there are scratches on the vehicle that weren’t there before I brought it in for repairs. I suspect these scratches occurred during washing.
4/5/2018
Leslie R. VERIFIED CUSTOMER
Vehicle Make : Audi
I am very pleased with my experience. From the afternoon of my accident, until I picked up the car yesterday, I felt supported by Linda and the rest of the staff. Having the work done so near the dealership and my home was very convenient. The communication was terrific. (Not so much the online updates - they were very inaccurate.) I also felt a very high level of trust. Thanks so much!