Total experience - other than unterstandable delay with completion - was totally positive. Great service. Great work. Hopefully there will not be a future need for using CarStar, but - if so - I would definitely return, and would recommend you to others.
Bill Schulze
9/10/2016
George W. VERIFIED CUSTOMER
Vehicle Make : Toyota
THE JOB IS NOT COMPLETED. MY REAR BUMPER IS NOT FULLY ATTACHED. WHEN WE FINALLY GO THE VEHICLE HOME, WE REALIZED THAT THERE ARE AT LEAST 3 BOLTS THAT ARE MISSING AT THE BOTTOM OF THE PLASTIC BUMPER, AND THAT THE WHOLE BUMPER COVER IS LOOSE. I WILL BE FORWARDING PHOTOS SO YOU CAN SEE WHERE YOU HVE TO FINISH THE WORK. George W
8/15/2016
Brian P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Rob was excellent.
7/20/2016
Lizabeth A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was very helpful and both my cars look like they were never damaged. Great job.
7/16/2016
Ann R. VERIFIED CUSTOMER
Vehicle Make : Ford
Love Lakeside wouldn't go anywhere else!!
5/20/2016
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me up to date as to the progress of the repair.
Beautiful work!
5/17/2016
Maryann P. VERIFIED CUSTOMER
Vehicle Make : Kia
customer service 200%, made arrangements for my rental, did a great job in repairing, very clean when returning it; car ready earlier than expected. Even though the bad news was my car was damaged, the good news is I picked the absolutely best place to get it fixed. thanks for turning my bad luck into a good experience. MaryAnn
5/12/2016
Norma L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Beautiful job. Such nice people
4/14/2016
George H. VERIFIED CUSTOMER
Vehicle Make : Toyota
We felt everything was handled very professionally. The car was completed in a swift and timely manner. And we appreciate how we were kept informed of everything via email including pictures of the work process. The entire staff was so friendly and easy to deal with. Thank you again.
4/12/2016
Malvina B. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks fantastic!
I really appreciated the daily photo updates and occasional verbal contacts when necessary.
Also, your relationship with Enterprise Rental Car Services is very convenient for vehicle drop off.
Thanks for the excellent customer service aND repair.
4/8/2016
Donna Z. VERIFIED CUSTOMER
Vehicle Make : Acura
From Lynn though the repair you were all very efficient and gave us confidence that our car was in the right hands...Thank you!
4/2/2016
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Beautiful job! Thanks so much
3/30/2016
Beth P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
3/22/2016
Eileen F. VERIFIED CUSTOMER
Vehicle Make : Honda
My car would not start. I understood from a service person this happens when the car is moved frequently during repairs and cleanup.
It was corrected quickly but it should have been checked/charged before I got there.
Please understand this is not a complaint.....just an observation.
3/22/2016
Trinity Packaging. VERIFIED CUSTOMER
Vehicle Make : Honda
I think your company is outstanding! The facility is immaculate, staff very pleasant and the work was fast and excellent. Thank you for taking care of my automobile!
3/18/2016
Frank S. VERIFIED CUSTOMER
Vehicle Make : Dodge
looks great good job all thanks !!!
3/12/2016
Ward L. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to thank your team for going above and beyond. Your staff not only took care of the initial repairs due to my accident but also corrected other minor issues they saw fit. This was much appreciated! Thank you again!
3/9/2016
Teresa P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything went so smoothly. Everyone at Carstar were kind, courteous and made me feel everything was going to be alright after my accident. I am so impressed on the quality of workmanship they did on my car. It looks brand new like nothing ever happened. I appreciate the daily emails and pictures keeping me updated on the work being done. I will definitely come back again if need be and will recommend Carstar to all my friends and family. Thank you so much