It was a very smooth process. The photos showing the progression throughout the repair were a nice touch. Also, the body work and paint job were excellent.
7/27/2018
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great and it was cleaned inside and out! Thank you!
7/20/2018
Ramona L. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience with Lakeside Carstar was exceptional. I would definitely recommend them, no doubt.
Thank you Carstar.
7/19/2018
Michael N. VERIFIED CUSTOMER
Vehicle Make : Ford
We were very pleased with the experience
7/14/2018
Tara B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great communication throughout the repair process.
7/11/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Honda
Efficient; professional.
7/11/2018
Nicholas K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I enjoyed the update photos. Excellent craftsmanship. Quality of work is top notch.
6/7/2018
Akshay N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great and pleasant experience with CARSTAR. They open early, the staff is courteous and helpful, and they competently repaired the damages to my car within a day. I would absolutely go to CARSTAR again and recommend them to anybody.
6/7/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the friendly and professional way I was treated as a client.
6/7/2018
Ethan W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very easy process and the truck looks great.
Thanks.
6/1/2018
Eugene P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I spotted some grit under the new paint on a door that was replaced during the work.
After I brought the vehicle in to be examined, I was told that parts would need to be found and gotten etc, and that I'd be notified when that was complete and I could drop off the vehicle. I believe it was ~10 days later or more when I called the shop, not having heard anything, and was told all was ready and I could scheduled drop-off. I wondered when I would have been contacted had I not called myself to move things along.
This is provided as constructive criticism. Overall, I was very satisfied with my experience. I don't expect perfection on my 2010 vehicle repair, and if the biggest snafu as far as scheduling is someone forgot to call me to say I could drop off any time, it's not the end of the world. I'd just have rather done without both of the above issues.
5/31/2018
Patricia N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Lynne, Rob and Dave are always completely professional and consistently provide superior customer service.
5/25/2018
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks fantastic. Thank you for the hard work and great service!
5/18/2018
Judith P. VERIFIED CUSTOMER
Vehicle Make : Lexus
We are very pleased with the repair done on our vehicle, and the professionalism demonstrated by your staff. We will not hesitate to refer you to our friends & family.
4/28/2018
Elsa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone very nice to deal with. The repair was perfect. Thank you!
4/25/2018
Cinthya C. VERIFIED CUSTOMER
Vehicle Make : Honda
I sent an email right after I got home. It looks like some of the pinstripe has already come off. I sent it 10 minutes after I brought the car home.
4/19/2018
Bill W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs to the tailgate were perfect and performed very quickly. I am very satisfied with this part of the repair. However, I was told that repairs to the front bumper would also be addressed while this vehicle was in for the tailgate repairs. When I went to pick up this vehicle, I found that the front bumper was untouched. Due to the fact that I had made an appointment to have the lettering done on this vehicle immediately after receiving notice that the bodywork was completed, I was unable to do anything about this front bumper repair.
4/19/2018
Meghan C. VERIFIED CUSTOMER
Vehicle Make : Acura
The process was seamless and I really appreciated the daily updates and photos on how the repairs were going. Great team in Mount Laurel!
3/23/2018
Meghan P. VERIFIED CUSTOMER
Vehicle Make : Jeep
I love that I was updated with pictures through out the process. The ladies at the front desk were absolutely wonderful and so helpful! My car looks good as new. Thank you!
3/18/2018
Dorothy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
A very positive experience from start to
finish. Would definitely recommend them.