Friendly and professional team, work done on our car was great and timely. Thank you Jose and Chris!!!!
8/10/2018
Robert W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone at your shop was very nice and courteous and we appreciated being kept in communication regarding the progress of our vehicle. Thank you!
8/10/2018
Carol P. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looked terrific after the repair, and the repair was done more quickly than anticipated—what a bonus!
8/2/2018
Mohammed L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent repair and quick
7/22/2018
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Ford
The work seems to be fine at this time. There are a couple scuffs on the new finish that I assume are from the buffing process, but we'll find out after the first wash.
Communication was incredibly sub-par. Early on I was told that the parts had arrived within two days of bringing it in and that the repair shouldn't take as long as the initial due date.
It went past the due date. My insurance coverage for the rental car lapsed and they picked up the bill for the remaining days.
The text update system was only ever updated AFTER I had to call for an update.
Every time I called to ask for an update, I was told the people who could tell me were in meetings and I was told someone would give me a callback on several occasions, I never received them.
I was always told that someone else (other than who I was speaking to from the shop) was supposed to have called me.
I was also told I would get before and after pictures emailed to me - I never received them either.
This particular location needs to improve their communications exponentially before I consider going back to it of my own volition or recommending it to anyone.
7/20/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice job. Thanks for putting a rush on it so we can go on vacation
7/19/2018
Adele K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am happy with the current fix, but won’t be completely satisfied until that dent issue is resolved by State Farm. Because that wasn’t fixed, none of the other issues, such as the marks from her bumper weren’t buffed out. I’m assuming this is because Service King is waiting to do all that when the insurance gets back to them. Everyone was great there, and I’m sure everything will be good once these issues are addressed.
7/13/2018
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car looks and runs great. Staff is friendly, approachable, professional, knowledgeable and provided updates continuously along the way to repair completion.
6/23/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Service was excellent. The staff were extremely helpful and I got my car back very quickly and in excellent repair. I would highly recommend Service King to any friends or family.
5/31/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fantastic work on my vehicle. Very courteous service! Texted updates while vehicle was being worked on. I was very pleased with the finished product!
5/31/2018
Judy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were super! Car was finished ahead of schedule which was great! Everyone there did a great job. Colleen went out of her way to help which I truly appreciate. Thank You All
5/25/2018
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service rep was very friendly & helpful. The repairs were done before expected.
5/25/2018
Tina M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very pleased & impressed with Service King. Kelley was wonderful & kept me informed with the progress of my repair. My car was finished before the the estimated time & looks great!
5/23/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was outstanding. Connie and Kelly were the best! Connie went out of her way at this aggravating time. Kelly kept me updated continually. My car was completed before scheduled also it came back to me the cleanest it’s ever been in and out. I would highly recommend Service King to everyone.
5/18/2018
Mary K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased with the quality and timeliness of the repair done to my Elantra. Thank you for all of your efforts. I would highly recommend your repair shop to anyone.
5/14/2018
Brad F. VERIFIED CUSTOMER
Vehicle Make : BMW
Everybody does a great job... always friendly!
5/12/2018
Vasso K. VERIFIED CUSTOMER
Vehicle Make : Acura
I would recommend you anyone. Very easy to deal with, very pleasant.
5/11/2018
Roy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs were completed in a timely basis
5/5/2018
Surinder S. VERIFIED CUSTOMER
Vehicle Make : Acura
very precise and knowledgeable staff excellent work done and very nice staff