Service King Orland Park

The staff is very helpful!

Excellent communication and I am very happy with the service I received . My Lexus looks brand new. Thank you Service King.

Excellent service

Perfect

Excellent service! Super attentive and professional staff!

Brought car In October 13 to Crest Hill. They moved car to Orland so they could get to work right away. Estimate wasn’t done until October 30th. My car sat for two weeks per State Farm’s claim rep. Car was due to be finished December 7th. Was still waiting to get exhaust attached and alignment on December 7th. Car was ready December 12th. I ran out of days for a rental since there is a 600.00 maximum for rental. It’s the holidays and my family could not ride in one car since the rental was so small. Taking two cars everywhere got old. The rental car place, hertz, called us daily 3-4 times by automated system because car wasn’t back. We had to call them daily to tell them over and over car wasn’t done. Later found out crest hill was at 130 percent capacity and that’s why my car was sent off. I have dealt with Todd’s body shop for years, but heard great things about cresthill. I’m closer to Plainfield and Shorewood, but the cresthill reputatiom was why I went there. This was a nightmare. If I would have known about capacity being reached, I would have went elsewhere. Since we were passed on to Orland. We weren’t a priority. The rest of their customers came first and that’s what happens when you are pushing work on to others. No car should take 2 months to fix.

thank you...

Great Team. Great workmanship

Communication was very poor. There was just the automatic texts with projected completion times which put out a simple repair out to over 2 weeks , which made no sense. The only time I got any personalized feedback was when I called to get information. Service advisor did not call on his own , not one single time.... not to tell me what problems were found , nor to give me updates on when it would be finished. Sending out a computer generated generic text every couple of days , and thinking that is sufficient communication is not acceptable.

They are awesome!! Car was done super fast and excellent work

Hose kept us up-to-date through the entire process. He is very courteous and professional. So often you get impersonal service but that was not the case and we're very pleased.

Not only did they did a wonderful job fixing my BMW, everyone was extremely nice, helpful and professional.

My car looks like it came directly off the assembly line. Great job and done before due date Thanks

Everything went great!!! Awesome team and a really clean efficient shop!! Matt’s the best!!

Everyone I dealt with was very courteous and friendly. My repairs were done quickly and very well. The lady up front was very knowledgeable. I had a very pleasant experience.

Your staff is great. Thank you.

Awesome service and work throughout the entire process with everyone.

Everything went smooth real pros.

Great service!

Service King in both Orland Park and Mokena were understanding of my situation with a deer. Service was done in an appropriate amount of time.