Service King Duvan Drive

Everyone was so helpful and the service was done way ahead of schedule. I ask appreciate the text updates. I would use them again and recommend them to anyone who needed service.

Orlando and Pam were outstanding, very personable, great customer service skills. Both were very pleasant to interact with. A very knowledgable, and supportive team that served with compassion. I looked forward to receiving updates via text. Good job! I'm satisfied with the professional work performed on my car. You are the best!! Burlene R

Orlando was great

Everyone there was extremely helpful and pleasant.

Very clean facility and the customer service is outstanding.

When I first called you guys I talked with Paul. He put everything at ease. We were very informed. The updates were great. Upon picking up the car Paul walked me through the ticket and showed everything on the car that was fixed. I left extremely happy and comfortable. I would find it extremely difficult to ever take any of or vehicles anywhere else even it was for free. Will recommend to all.

I really enjoyed the updates via text messages.

I am thoroughly satisfied with your service and my car. Thanks to my service rep James and tyour very friendly receptionist, Service King is at the top of my referral list. Thank you for servicing my car.

I liked getting the text updates the employees friendly and car was done nice.

Better than expected, excellent service and results. My car looks brand new. Thanks

A job well done!

Excellent communication with customer via e mail kept me up to date with repairs on my vehicle and finished when promised. I would highly recommend.

I liked the fact that orlando stayed in touch with me throu out the whole repair

The serviceman, Jim. Muthart who worked on my car was exceptional he truly went above and beyond the call of duty.

I am overly satisfied about the service that was provided. It was very stress relieving to know that I, as well as my car was in good hands. I thankful for the quality of service, and being able to follow along with the process. Thanks!!!! Happy happy customer!!!!!!

Will definitely refer you to other's

Excellent and efficient service. Well done.

The online reviews were exactly what I wanted to hear. Daily updates, constant communication. I got a text message the day I dropped the vehicle off and that was it. Apparently there was more damage than initially estimated, so they were waiting for approval from my insurance company. No one called me to inform me of this. When I called and was made aware of the situation, I contacted my insurance company to get the **** rolling. Meanwhile, my repair status, according to the website had an estimated completion date of 9/31/1969. After finally getting a rational completion date, that day came and went without a call or text. When I called to see what was going on, I was told that a part that was ordered came in damaged, so another had to be ordered. I was also told it would be done the next day. The next day came and went without a call again. Then, when I finally got the call that my car was ready, it was done incorrectly. So, again I was told it would be ready the next day. Again, the next day came and, no call. I called repeatedly, only to be transferred to voicemail or to be left on hold for a half hour before finally hanging up. When someone finally called me back, I was informed that there was yet another part that came in damaged and had to be reordered. I would never recommend Service King to anyone I know.

Great job good coustomer service. Getting rent a car was amazing

The car looks good and was done ahead of schedule. I was glad that the team took extra time to re do the paint job so it was free of blemishes or swirl marks.