The vsc light was on. It was not on when brought the car in for repair. I was told to wait three days.If the vsc/engine light did no go off.I should call service king. I will call Monday. As for the repair work on the bumper and lights. The bumper was excellent. The fog light frame were black. My car color is sand.You tell me what I should do!!!!!!!!
3/31/2018
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was devastated about my truck getting hit, and the staff at Service King were extremely pleasant, especially Erica & Jesse. The repairs were completed quickly and my truck looks brand new. I will definitely recommend this establishment if anyone is in need of a body/repair shop. The staff & service are top notch.
3/21/2018
Brian R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quality customer service in the hood!!!
3/20/2018
Rosemary S. VERIFIED CUSTOMER
Vehicle Make : Buick
The manager and all the personnel were very courteous and professional. I would recommend this repair service to all of my friends.
I’m so thankful to Mr. MCDONALD and Service King.
God Bless, Rosemary S
3/14/2018
Debra B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love the job that was done. I was impressed with the time that it was done. I was given a date and it was done way before the due date. I am very thankful for the work and time it took.
3/14/2018
Karen D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast, convenient, and convenient
3/10/2018
Tammy R. VERIFIED CUSTOMER
Vehicle Make : Honda
I was completely satisfied with my service at Service King. I did complete the survey however I know I made a mistake with putting a score of a 8 on recommendations however I could not go back to edit my answer again. I was completing it on my phone and so I probably should have waited till I was at home to focus. Rodney was a great service advisor and I believe in the survey I completed some months ago you all make note I had some problems with I think his name was Victor? Because he was not answering my questions and he also seemed very irritated if I asked a question about the quality of some of the work or why certain parts were being used. So if possible I would like to retake my survey if it can be sent back to me again thanks.
3/5/2018
Essie R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciated Service King keeping me informed about the progress of the repair
3/4/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your service.
2/28/2018
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything went great!
2/22/2018
Anwar B. VERIFIED CUSTOMER
Vehicle Make : Kia
Efficient, great turn around, excellent customer service. Definitely recommended.
2/20/2018
Sarina S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The service received was exceptional! From the welcoming staff to the service attendant. The receptionist was very helpful and professional. She explained the process thoroughly and called for my replacement rental. This facility kept me aware of the status of my vehicle every step of the way. Very pleased with my experience. They made a bad thing easy to deal with.
2/20/2018
Delisa W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was extremely impressed from the moment I stepped in the door. The receptionist, Erica from the Roseland location was extremely professional, sympathetic and incredibly kind. I had an issue with Hertz Rental car where they did not meet me at the Service King location and when she heard of the issue she didn’t think twice she immediately springed into action. She contacted Enterprise and they were there within literally 9 mins, as oppose to just minding her business which she could of very well did.. Then, the next employee I encounter was Jess, he throughly explained the process, was very kind and professional as well. They updated me via text or phone call every step of the way. once I received my vehicle it looked brand new you can’t even tell that it had been worked on. I am incredibly pleased with the level of service received. They get 5 stars in professionalism and Customer Service.
2/18/2018
Mychelle L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team of collision experts did a wonderful job with my van, they had it looking like new. They also cleaned the inside a had the work completed a week before scheduled.
2/10/2018
Erendira C. VERIFIED CUSTOMER
Vehicle Make : Honda
Totally satisfied with the service. Thanks Erica and Jesse Oviedo for all your help!! My 2017 Honda Ridgeline looks like brand new.
2/4/2018
Tanya F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not only does my car looks and operates great on the outside but you cleaned the inside and outside and I did not expect that. Thank you very much Service King.
2/3/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional, got the job done before time
2/3/2018
Angela L. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and the repair job looks fantastic. I would highly recommend this location to family and friends. Erica and Rodney both made this stressful experience less stressful. Both were very professional and pleasant to deal with.
2/1/2018
Jarvis P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really liked receiving the text messages about the progress of the repairs, nice touch !. I'd recommend S K to anyone looking for their level of commitment to service a and personal touch. Thanks again