I had authorized my father to pick my car up. I had received a notification from onstar saying my tire pressure was extremely low. After returning to the shop, it was determined that an object got stuck in my tire, which shows carelessness. My tire pressure still had to be adjusted because they overfilled my tire after filling the hole that they caused. Therefore, if any other mishaps happen with my passenger rear tire, I will be holding service king accountable.
7/28/2018
Keith M. VERIFIED CUSTOMER
Vehicle Make : Ford
The text message updates do not correspond with the actual updates of the car. I received a text that my car was ready but went to pick it up & it wasn’t ready.
7/21/2018
Hollie M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The only problem I had was with my rental. I was told by a service king employee that I’d have a car rental waiting on me. That wasn’t true.
7/17/2018
Edward P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff was friendly even though I spent all Monday bugging them.
7/11/2018
Sheryl H. VERIFIED CUSTOMER
Vehicle Make : Mazda
The team was courteous and professional,it appears that my car was repaired properly, I pray that everything was done correctly.
6/10/2018
Andrea K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Love the txt updates
6/6/2018
Carolynn A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with the service and locdtion. Inviorment very nice. Will spread my expierience with others Jessie took good care of me and my car.
6/6/2018
Sylvia H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very please with the professional service. Thank you again.
5/21/2018
Juliana C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job well done looks nice ????????
5/12/2018
Kay C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Although there was a ratherlengthy repair period , I was in constant conyact with Sean @ Service King. He kept informed of progress. I WAS treated with REPECT and all queries were promptly clarified. In test drive they detected unexpected but necessary repair unrelated to the claim.I okayed ..Thank God for good Credit! My "Baby" Lincoln looks good. Everything A-Ok, if not you'll KNOW Kay C
5/7/2018
David J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It’s 2018 and I can’t pay for my vehicle over the phone or online.... I don’t think I’ll be using Service King again
5/5/2018
Katherine H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Empress with updated on my car from the beginning to the end. Very good customer service.
5/4/2018
Audrey K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The manager Sean was very attentive to my car as well as to my myself. He kept his word each time I spoke to him. Your company as a great reputation with myself..great...fantastic service.
5/3/2018
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Buick
Job well done and thank you very much
4/29/2018
J C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Outstanding
4/28/2018
Claudette S. VERIFIED CUSTOMER
Vehicle Make : Ford
Sean and the receptionist were very courteous. Sean kept me updated on the St status of my car and seemed very concerned. I have brought me car to your repair shop in the past and was always satisfied with the work - keep up the good job!
4/24/2018
Tony M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything is ok, great.
4/18/2018
Camilo P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good service.
4/14/2018
Paula W. VERIFIED CUSTOMER
Vehicle Make : Nissan
None at this time.
However, I do reserve the right to comment in more detail at a later date if I choose to.