Carstar motto "Relax, we'll take it from here" was true to their word. The communications with Carstar were exemplary and the auto body repair superior. I am completely satisfied with the workmanship and professionalism of the entire staff. Thank you!
4/29/2016
Khadidja H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was very helpful and very informative especially the lady at the front desk who was extremly friendly and welcoming
4/28/2016
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Ford
Genuine customer service, prompt timing for handling my car, mirror looks great! Job well done.
4/28/2016
Abby A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Customer service was phenomenal. Great follow up. Amazing work!
4/26/2016
Sheena S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They returned my car with a broken windshield.
4/25/2016
Jose D. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with the work done. I have an issue with the email notification that indicated I would be notified if yhere was delay but I did not get notified of the delay isdue. I actually had left work early to pick up the car only to find it was not ready. The email system messages need to be fixed and setup to give better updates in a timely fashion to avoid these issues.
4/20/2016
Louise D. VERIFIED CUSTOMER
Vehicle Make : Honda
You are wonderful!
4/20/2016
Geraldine Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Painless
4/15/2016
Casey L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Two minor issues I noticed- left fog light bulb not working and missing fastener on fender
4/14/2016
Allison U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, job done quickly and efficiently.
4/14/2016
Allison J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone that I spoke with were extremely polite and made the whole experience a positive one! Thanks so much!
4/6/2016
Michaela N. VERIFIED CUSTOMER
Vehicle Make : Honda
Eric at the customer service desk was great. He was very patient and personable - he even stayed a few minutes late to accommodate my schedule. He made the whole experience easy and pleasant.
3/28/2016
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
All staff is very friendly and helpful. Absolutely love the text reminders and having staff go the extra mile and call to verify I was receiving all updates. Definitely the only place I will bring my vehicles in the future
3/19/2016
Timothy P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was satisfied overall, however I was told my car was washed and vacuumed in which it was not.
3/17/2016
Diego Q. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Really helpful
3/16/2016
Greg T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service. Eric was fantastic!
3/11/2016
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, the truck was fixed in the time frame given. The only thing I didn't like was not getting a call at all with an update while my truck was there. I had to call to ask if my truck was ready.
3/4/2016
Maya F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Carstar team is very professional.
2/24/2016
Christina J. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff was very friendly and attentive and car repairs were finish within a reasonable amount of time.
2/24/2016
Kieth G. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with the Carstar team! They were courteous and very quick, answered any questions I had and kept me in the loop on everything. Also a very quick turnaround with my car, it looks great! I would recommend these guys to everyone!