Service was above and beyond - extremely curteous and professional, and the text updates were great! Would definitely use this company in the future and would highly recommend it to others
7/8/2016
Julia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic front desk agent
7/1/2016
Kelly V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
1st time it was sent there my magnet was lost and still jot replaced . This time all of my cds in the car were stolen. Not sure I would ever allow any of my cars to be sent back there
6/30/2016
Melissa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job! Very happy with your services. The car looks great
6/21/2016
Chris M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Paint on rear passenger bumper was orange peel and was noted at the time of pick up.
6/20/2016
Angela D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service and excellent work! Right from the start everything was so easy getting our car towed and into a rental without a hitch. Was disappointed that the deductible was not waived , but in no way does it affect my opinion of CarStar and the great job that they do!
6/18/2016
Nitza A. VERIFIED CUSTOMER
Vehicle Make : Kia
From the first time I went in. The girl in the front was amazing. All information was in there, I dropped off the keys and the rental was there in a few minutes. In and out in 15 minutes, and I was on my way to work. Over all. The experience was amazing and getting status by text and cost and total and updates. Overall experience 100% satisfied
6/14/2016
Sergy Alexis. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you to fix our car we are satisfying with the work
6/13/2016
Christine D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone I encountered from start to finish had smiles on their faces and was extremely helpful! The repairs... AMAZING!
6/13/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The sales and service people at the John Fitch Hwy, Fitchburg facility were extremely courtious and professional in every way. Also, the estimate for my repair work was spot on. Much Appreciated.
Dave DeConinck
6/5/2016
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Honda
It was seamless - they worked directly with the insurance company. And the biggest bonus - I didn't have to worry about the rental car!! I was able to leave it in the lot and they are taking care of it for me today :)
Courteous, Professional, Kept me updated on the process of completion...and guarantee their work.
Thank you!
6/2/2016
Lawernce H. VERIFIED CUSTOMER
Vehicle Make : GMC
The whole process of checking damage, setting up a date, and receiving truck back was great, tks
5/27/2016
Allison T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
No complaints great job guys!
5/23/2016
Amy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car repair was great. My only issue is, I dropped it off on Tuesday and no one called me until I started getting text messages on Friday that it was ready. I was never updated on what was being done or the time frame for it to be finished
5/21/2016
Naomi M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staffs were very polite and welcoming. My car was only at the shop for one day and they did a tremendous job with my car. Definitely recommend CaARSTAR Collision to others who are looking for the best job done.
5/19/2016
Vickie B. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent work
Super friendly staff
Only isssue was one part was not ordered which required them holding my car over the weekend which meant 3 more days of car rental. But I would recommend them and would use them again.
5/17/2016
Suzanne T. VERIFIED CUSTOMER
Vehicle Make : Kia
Great Service
5/7/2016
Carol L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Quality work, good communication, fair price.
5/5/2016
Richard G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great team to work with!! Kept me well informed throughout the process and the work was excellent.
5/3/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Kia
The receptionist at the John Fitch Highway location was very helpful and very professional. Her title should be changed to Director of First Impressions. She made my experience with CarStar a very good experience. If I need to use repair service again, I will definitely bring my business to this location. I will also recommend this site to my friends and colleagues.