Pritz Auto Body West

My car looks absolutely great. I thanks everyone who was involved in my VWs repair for doing a job well done.

Very polite and the service is number one

I was more then satisfied with your service I will recommend you to everyone I know great job to your crew. Thank you for a great job well fone

The company did a wonderful job on my car,and the people that work there r very polite,friendly,and very positive,thank u for taking your time on my car it looks great. Sincerely,Beatrice D

I brought my vehicle to you for repairs. When I picked up my car the first time there was still damage present from the original accident. There was also a white sticky substance on my leather seats, steering wheel and door. I am unsure has this was missed during the Covid 19 cleaning that was done. When I asked about getting the repairs completed to my vehicle that should’ve been done originally, I was advised that I needed to bring the vehicle back home after the parts were ordered. I returned my vehicle and when I return to pick it up there were scratches on the parts that were fixed the first time. So I had to leave it to be corrected. The next time I came to pick it up my vehicle there were new scratches as well as paint buildup smudges what were no there. The manager seemed irritated that I was not satisfied with the poor service that was provided. When I finally picked up my vehicle the damage to the back that was cosmetic had been resolved. However, I now have a issue with sensors that are not working. When we call the manager about this, he advised they thought that the sensors were turned off. The only way the sensors would’ve been off, is if their employees turned them off since they worked when I dropped of the vehicle. I’m sadly disappointed that they noted that this was not working and chose not to do anything about it prior to returning the vehicle to me. I now have to take my vehicle to another repair shop so they repair what your company broke.

Yes, wonderful job!

These people are amazing and got everything done with perfection.

You have always done great repair work on my vehicles!!

Great fast work

Could not be happier!!! Loyal customer for life!! Always top quality work, never disappointed.

Very helpful and responsive to questions about service.

Workplace had a reassuring atmosphere of busy efficiency. Office staff went beyond courtesy to be thoughtful and kind. Car was returned in great condition, clean and shiny.

Patti’s experience with the process reassured me from the onset and throughout the process. She was organized and persnsbje as well as knowledgeable. Grant kept ongoing communication and updates to me every step of the way. Exceptional people providing what they may view as “ just doing their job.” Outstanding!

Pritz makes it very easy for their customers by working with the insurance co. Giving updates scheduling drop off and pick up times. This is my third time using pritz for three different vehicles and have never had any problems with their work.

Everyone was very friendly

They were very nice and PROACTIVELY updated me.

Customer service was great right from the start. I was kept informed all along the way. Your staff did all the contact with my insurance company and the car rental agency.

My experience was ????!!

Part of my cold air intake system I installed is missing.

I will always recommend your body shop to customers.