You did fine work, no complaint about that but please remember the adage 'underpromise and overdeliver.' If you know you'll need it a week then just say that, don't say 3-4 days and it takes a week to do it. Other than that you did very good work.
8/6/2023
Cathy B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Finished appearance of my car is fantastic. Operation of my car is great. Couldn't be more pleased with the work of Pritz Auto Body West. Appreciated the frequent updates.
7/6/2023
Dustin W. VERIFIED CUSTOMER
Vehicle Make : Audi
Flawless work and quick turn around
6/26/2023
Carolyn Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car still wasn’t right after being repaired
6/5/2023
Michael M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Been there before hope for no more accidents but will return great fit lineswould recommend
5/20/2023
Larrie A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and great workmanship. Kept me informed about the status. I highly recommend Pritz.
5/20/2023
Darryl D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I’m a skeptical person, so going in I didn’t know what to expect, but the employees were respectful the work was done early and precise. I’d recommend this shop to anyone!
5/20/2023
Diana H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done and good communication.
5/18/2023
Edward F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your team members at Pritz were exceptionally courteous and good to work with!
3/19/2023
Viveca M. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff at Pritz was very friendly and professional.
My car was ready earlier than I expected which was a pleasant surprise and Dave was very helpful in getting me checked out.
2/13/2023
Uzo O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Total loss
2/10/2023
Loretta S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and as quick of a job as was possible Thank you again
2/8/2023
Philip J. VERIFIED CUSTOMER
Vehicle Make : Audi
When I called to tell them we were having our car towed to their shop, I received tons of attitude because they were busy. I receive no updates while the car was there for repairs. Paint job on repair is ok but not perfect.
1/26/2023
John H. VERIFIED CUSTOMER
Vehicle Make : Dodge
In business problems happen, its how you handle problems that makes the difference and you failed. I found that the information that I was being told changed frequently and was told contradictory information. That usually happens when you do not get the truth. Here is a perfect example. When we picked up the car the first time it was making a clunking noise over bumps. I was told by Dave that it was not accident related but they fixed it anyway. Interestingly enough the problem did not exist before the accident, so I am not sure how he could make that statement. Then when I was called to pick up the car again, I was told that the problem was due to loose parts that were tightened, fixing the problem. That sounds much more likely. This is one piece of contradictory information that came from Dave, there are others. I am not sure why he felt it necessary to do this.
1/18/2023
Kristy B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Your staff was very helpful, friendly and prompt.
11/29/2022
Robert J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ease of insurance coverage could have been eased if you had sublet camera work to Subaru, I did take the work to Subaru York and they replaced the camera. All good thanks
11/13/2022
William B. VERIFIED CUSTOMER
Vehicle Make : Ford
We were very satisfied with the whole process of our repair. It went very smoothly, except for having to wait a bit for a part. The car looks wonderful, and it was so appreciated that it was also washed when we picked it up.
10/30/2022
Sherry S. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire process went smoothly and the team did a great job of keeping me updated. The only negative I have is the cleanliness of the windshield that was replaced. There were fingerprints on the passenger side and near where the stickers were replaced. I have a difficult time getting a smear-free window and was looking forward to a crystal clear windshield.
10/23/2022
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Honda
Best place ever! Bob was great, very informative, hands down best experience ever considering the circumstances!