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Real Reviews from VERIFIED CUSTOMERS
Colleen L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and professional. And my car looks great!
8/31/2018
Ronald K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Customer service was excellent! I do notice some slight color difference in the paint in the bright sunlight. Since the car is 5 years old I guess that is to be expected.
8/29/2018
Bonnie K. VERIFIED CUSTOMER
Vehicle Make : Ford
I was greatly impressed with your kind and friendly staff. Your fast and efficient service was appreciated. The car looked brand new. Many thanks, Bonnie K
8/21/2018
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys rock!!! Customer service and repairs were excellent!!! Thank you very much!!!
8/16/2018
Janet C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleasant people that we dealt with.
8/16/2018
Howard W. VERIFIED CUSTOMER
Vehicle Make : Mercury
The staff was so nice and helpful. When our car was ready we were shown everything that was repaired and the work that was done appeared to be perfect and we found nothing wrong. Also, our car was cleaned perfectly, so much cleaner than when we brought it in. Thank you and I will refer Carstar to everyone.
8/10/2018
Dwayne D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very nice people to deal with. It shows that you care about the customers needs.Thanks again for the great job.
8/10/2018
Lori H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Carstar did such an amazing job repairing my Jeep! Looks brand new! Excellent customer service and very quick!
8/9/2018
Gordana Z. VERIFIED CUSTOMER
Vehicle Make : Buick
Toni kept me posted on the progress of my car throughout. She is a great asset to your organization with amazing customer service skills.
8/3/2018
Annette L. VERIFIED CUSTOMER
Vehicle Make : Subaru
We just moved to St. Louis and were thrilled with the level of service we received. They made a stressful situation one of ease. We would definitely recommend the shop to anyone. We honestly cannot thank you enough for the work that you’ve done and being so kind to us in the process. And even better, the car looks better than when we bought it. Thank you for all your help!
8/3/2018
Jarzemkoski.collette Jaremkoski,michael. VERIFIED CUSTOMER
Vehicle Make : Ford
Very helpful, accommodating Kerry was wonderful to work with truckwork is amazing. Thanks, The Jarzemkoski family
7/26/2018
Cwo Michael. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied. I will be dropping in to have the external temperature gauge reconnected.
7/26/2018
Kathryn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs look good. Staff helpful and responsive.
7/16/2018
Donna P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Matching paint. Good work and good turn around time. Everyone nice and pleasant. Well done
7/14/2018
Pamela P. VERIFIED CUSTOMER
Vehicle Make : Honda
My first Honda was worked on there after several incidents. The Honda I have now was recently hit and it was repaired there. They discuss what needs to be done and in each instance old car and new car, it always come back looking great. The people up front in the office are helpful and friendly. Sometimes there is a wonderful Golden Retriever laying in the back that loves to be petted, for me that is a bonus.
7/13/2018
Ruth Ann. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with all of the people there they’re friendly they go out of their way to help you. They do a wonderful job of repairing the damage to the vehicle. I would highly recommend them to anyone who needed anything done as far as auto bodywork. Keep up the awesome work you have wonderful employees working for you And very caring employees
6/30/2018
Earnest D. VERIFIED CUSTOMER
Vehicle Make : Mazda
During initial inspection I was told a door scratch would be repaired at no cost to me.it wasn't.
6/30/2018
Khadka.shalu Lama,pramithus. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Toni was very helpful. She explained the repair process in detail before the Repair started. The Repair job was really good. The valet service was really helpful as well.
6/23/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good service, very polite employees
6/22/2018
Erik B. VERIFIED CUSTOMER
Vehicle Make : Nissan
We brought the car and Allstate estimate by Carstar a month prior to our appointment. We made the appointment for the week we were out of town to avoid the need to use a rental car and it wasn’t ready the day we returned. Then when I picked up the car I took photos of grease on the interior door and steering wheel..
6/20/2018