I appreciate being kept in contact regarding the current repair status. The ladies at the front were kind, knowledgeable and supportive. I plan to use CarStar in the future (hopefully, not too soon).
12/22/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m not 100% sure why everything did not get fixed. I was not informed about completing all of the repairs required. I received my car and noticed mirror was not replaced - no one informed me about this. I had to go back inside to ask. The person knew about this and made the excuse it was different because the height of front bumper and mirror. I’m not sure how this was decided and how someone would even guess on what happened. I was not informed by the insurance company or by Carstar. This could have been the insurance side giving instructions not to fix. Next time, please inform the customer of any repair changes so if could get resolve sooner. Thanks Mike. (You did inform me about ordering extra clips for the bumper).
12/1/2018
Mark L. VERIFIED CUSTOMER
Vehicle Make : Saturn
Friendly staff and quality work.
11/16/2018
Pam U. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service from everyone!!
11/10/2018
Connie A. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome service!
11/9/2018
Gerald P. VERIFIED CUSTOMER
Vehicle Make : Ford
Personally for me my Ford looks great running okay and hasn't experienced any problems so far so to everyone that worked on my truck to everyone that was involved from intake to completion I would just like to say THANK YOU ALL FOR A JOB WELL DONE!!! ty again Gerald P
10/30/2018
Richard A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys are great. The bumper looks great nthe fender looks great. You guys went out of your way to get the job done right. Thanks again!
10/24/2018
Bill B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very satisfied with the service and repair.
10/19/2018
Tara P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Both times I brought my Cars to be prepared everyone was so nice and virtuous the promptness of Carstar is definey five star
10/11/2018
Patrick H. VERIFIED CUSTOMER
Vehicle Make : Ford
Toni and her team are great!!!
10/10/2018
Williams.tim Williams,michele. VERIFIED CUSTOMER
Vehicle Make : Honda
From beginning to end this place takes care of everything. They are courteous, prompt and make things simpler. My car looks great and I’m happy to recommend them.
10/10/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work friendly people.
10/6/2018
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Terrific.....
10/4/2018
Emily S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone kept in good contact with us so we knew exactly when the car would be done. Everyone’s is also very nice!
9/29/2018
Timothy C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team did a Great job coordinating every aspect of the repair process!!
9/21/2018
Phillip M. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome Staff, great people!
9/21/2018
Joe R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great
9/18/2018
Hugh N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service liked the updates.
9/6/2018
Alexis R. VERIFIED CUSTOMER
Vehicle Make : Ford
The speaker was not repaired as I reported. The tech thought it wasn’t bad but when I picked up car it clearly was so now I have to wait for their insurance company to be called to get this repair ok’d and bring the car back again. An unnecessary hassle when I mentioned this upfront as being an needed repair. Otherwise the car looks good.