I have never experienced such wonderful customer service! ! They went above and beyond from the time I came in for an estimate to completion of work and then they gave me wonderful cookies to take home!!! I will be telling everyone I know to go here for any body work they need. The whole experience was Stellar! Thank you so much.
3/8/2017
Roderick W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I want to thank the CARSTAR team for doing a great on my vehicle. Your work is outstanding and it did take long. My car looks great thank you....
3/7/2017
Chaney D. VERIFIED CUSTOMER
Vehicle Make : Honda
Easy to work with, fast scheduling, friendly service
3/2/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for fixing my car so quickly!
2/25/2017
Christine V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service.
2/25/2017
Gary K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only things was the inside of my car was much dirtier, then when I dropped it off.
2/22/2017
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Lexus
All of the staff members were very helpful and very nice!
2/18/2017
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service. Could not be better!
2/18/2017
Trista S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service and communication. Very impressed.
2/16/2017
Bryan K. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication from Jungermann Carstar through the entire repair process was outstanding! Great job on repairing my car as well! Nicole especially provided exceptional customer service! Thank you very much!
2/7/2017
Erin E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everything worked well.
2/1/2017
Alan M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and very professional. Can't beat the free cookies either!
1/28/2017
Louise K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Prior to my accident, the power steering functioned safely, however after picking up the vehicle and attempting to drive 2 miles, the car was unable to mitigate a turn without profound strength applied to the wheel. In adddition the right side of the car's door handles were not functioning properly while before the accident they were fine. Lastly, the car shook violently while at a complete stop. Overall, I am dissatisfied with both the quality of repairs and time it took to provide me, the client, with an unsafe vehicle upon pickup. The car was returned as I deemed it unsafe to drive, Farmers Insurance is aware.
Phil Kuhlmann
Cell ****-****-xxxx
1/24/2017
Don E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Carstar kept me updated daily as to the progress of repairs. Even though they found additional problems they were on their predicted schedule. Excellent service on delivering car to my home.
1/12/2017
Stephen D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for the cookies and fixing my car a day early. Hopefully i wont have to see any of you again. ;)
1/12/2017
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Quality of your work is excellent. The car looks great & was done ahead of scheduled finish both times. You have a good crew.(And that is not even talking about the COOKIES yet). But I don't have time to get into that. Good job!
1/10/2017
Colleen B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service!
1/5/2017
Erica D. VERIFIED CUSTOMER
Vehicle Make : Kia
The text messages on the time frame for my car was much appreciated. When my boyfriend picked the car up for me he had a treat box that you all had left for me. My kids loved the cookies and said they were the best. Very pleased with the service. Thank you