Very professional and the text communications were very helpful
11/11/2016
Tamara A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was super friendly and helpful to a single lady who'd never been in an accident or had to handle car repairs, rental companies or insurance companies. Thank you to everyone I dealt with for being so helpful and straight forward about what to expect without talking down to me.
11/5/2016
Taylor O. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service. It's awesome that we are kept up to date on the progress. Our car looks and drives great!
11/5/2016
Gwendolyn B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am really happy with my recent experience with CARSTAR. No matter how often I called, Brian and whoever answered the phone were very patient with me. This was the best repair service I have ever had. I hope it was not because of my Farmer's Insurance. In any case a job well done. Gwen
11/2/2016
Jeannette B. VERIFIED CUSTOMER
Vehicle Make : Ford
I give the guys a 10
11/2/2016
Amy L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Extremely professional, courteous, and overall excellent work!
10/29/2016
Darren M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job on my Jeep. You went above and beyond had it done a day early, washed and cleaned, even aired up my tires that came to you low! Thanks so much.
10/29/2016
Susan Kaye. VERIFIED CUSTOMER
Vehicle Make : Ford
We love Carstar This is the second we have used them and very very pleased.
10/27/2016
Greg O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very convenient! EVEN down to the Enterprise rental experience. Great communication from Brian and team. AND the detailing of the car upon picking up...VERY NICE TOUCH! I really appreciated all the communication between CARSTAR and CA Casualty Insurance. VERY simple!
10/24/2016
Julie P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for getting my car done **** day early!
10/21/2016
Kevin F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Honestly, I couldn't have asked for better service! Thank you very much!
10/20/2016
Shane B. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair seems to be well done so far. I really liked the continual text updates. My only issue with the experience was that you closed at 5pm. This made it difficult to drop off and pick up my vehicle. So far very satisfied. Great work!
10/19/2016
James K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Complicated repair of my sweet little Miata but with patience n great care by their team my little car looks great
10/15/2016
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was extremely friendly and nice to work with. I appreciate their attention to detail. My car looks great!
10/15/2016
Sharon R. VERIFIED CUSTOMER
Vehicle Make : Audi
I would have appreciated knowing the details of the lower panel earlier -as soon as you all knew.
I have misplaced my car door opener. Could you please check to see if I by chance left it on the counter in your office? Maybe I took it out as I pulled out the papers. The office was closed when I got home & I realized I couldn't find it. Black w/metal chip. I will also call first thing in the morning. It can only be in one of 3 places. Will also check rental car. Thanks
10/15/2016
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paint defects, bumper on the right side is not on very tight. Can move it up and down. Have to take it in for a second time to get it all fixed...
10/8/2016
Martha K. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience. Everything was done efficiently and they kept me up to date through the few days that it took to repair it. Very nice, courteous place!
10/6/2016
Marty G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job. Happy with the work they did.
10/1/2016
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work looks great and I appreciated the updates on the progress of the repair and pick up time. Easy to schedule, also.