Professional staff with lots of expertise and eager to answer all questions and put me to ease. I would easily recommend Carstar to anyone in need of
7/29/2017
Doug S. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate the work being done quickly
7/28/2017
Ernest G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional, great customer service and outstanding repairs.
7/26/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Only complaint was that delivery date was delayed due to late receipt of a part. Appears to be good
repair and paint work.
7/22/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Easy experience
7/22/2017
Katie P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love this place!! Trust them and customer service is great. I have worked with Brian a couple of times and have always had a great experience. Highly recommended place.
7/22/2017
Larry W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very efficient, work done well and before schedule due date.
7/14/2017
Barbara T. VERIFIED CUSTOMER
Vehicle Make : Ford
From the estimate to picking up my repaired vehicle,all the employees at Carstar were helpful, respectful, knowledgeable and polite. The coordination between the rental car company, my insurance company and Carstar went seamlessly. My Ford was repaired under the estimate and completed when expected. I would recommend Carstar to family and friends.
7/13/2017
Ashlee B. VERIFIED CUSTOMER
Vehicle Make : Honda
My wife initially brought the car over to the shop as she works closer but I was handling all repairs. I work for Farmers Insurance in the claims department and I dropped the car off and spoke with everyone. When I filled the drop off form, I specifically gave all of my contact information and asked for all calls/emails to come to me and yet my wife was the one who got updates. I had to call to find out what was going on and all follow up text messages and emails (like this survey) were sent to her and forwarded to me. The repair was great, but the communication was not lacking, but just went to the wrong person. You guys did a great job overall, I was just annoyed filling out the initial paperwork and asking for the info to be sent to me and then not getting the response.
7/10/2017
Earl W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great services every time.
6/30/2017
Paul C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional , looks brand new awesome job!
6/29/2017
Jeriann F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you very much! It feels like my car is as new as the day I bought it!
6/28/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Could have used more updates
6/24/2017
Jake B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you all for your hard work. You guys did amazing. I'll recommend you to everyone.
6/24/2017
Mary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional employees.
6/23/2017
Doreen R. VERIFIED CUSTOMER
Vehicle Make : Kia
Tremendous and professional customer service! And a speedy and perfect repair job. Thank you!
6/23/2017
William R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent experience
6/16/2017
Jacob M. VERIFIED CUSTOMER
Vehicle Make : Honda
Was not expecting my carpets to be cleaned. I really appreciated that and it was just a positive note to combat the frustrations of my accident. Thank you for that!!