Lyndsay the office manager is awesome and so professional and informative. I really appreciate that you also washed my car. And allowed me to leave the rental car there for pick up. Great service. Thank you
8/29/2019
GAYLE M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Every time I have brought my car to fix it to be repaired the work done it’s always been outstanding
8/28/2019
SAMANTHA S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Fix Auto in Costa Mesa is absolutely amazing!
I was referred to them by my insurance company so I was slightly hesitant but called them to see when I could come in for an estimate. I needed to get in as soon as possible and spoke with Lynnsey and she was able to get me in within an hour to get my car looked at by Jorge.
Once I got to the shop, Lynnsey remembered who I was and was super friendly, she offered me coffee/water while I waited for the estimate to be completed. Jorge was very knowledgeable and went above and beyond with answering all of my questions in regards to the repairs and the next step I need to take with the insurance company.
The following day, I spoke with James over the phone to schedule my drop off appointment on a Monday. He helped me find the right Enterprise location that they work with and made sure I would be able to drop off my car super early in the morning so I wouldn't be late for work. I was really nervous about dropping off my car and then not making it to work on time and he assured me he would streamline everything for Monday morning. If it weren't for James, I would have been panicking Monday morning trying to get to Enterprise.
Once my car was dropped off, I received email updates from Fix Auto throughout the day and final repair costs from Lynnsey via email, thoroughly explaining everything to me. My car was even finished a day earlier than they originally expected and due to my work schedule Lynnsey, Jorge, and James stayed a few minutes late to assist me so I could pick up my car after work.
All three of them were tremendous help and am so grateful to them, they made this entire process and dealing with the insurance company so much easier for me. And of course, my car looked amazing when I drove off with it. I highly recommend Fix Auto to anyone who is in need of auto repairs.
8/28/2019
CAROL O. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Yes jorge was fabulous he handled everything and i didnt have to worry about anything he went well beyond the call of duty. Thankyou. CAROL O
8/28/2019
Brenda S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Above and beyond job. Very friendly people..Soooo grateful!!!
8/24/2019
JAMES L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Jorge is very helpful and I got my car sooner than expected with perfect job done.
8/23/2019
LESLIE G. VERIFIED CUSTOMER
Vehicle Make : KIA
Fantastic Job!!!!!!!!!!!! Would recommend Fix Auto to any one
8/19/2019
KIM P. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Jorge and Lynnsey were great to work with. Friendly, courteous, and professional. My car looks perfect! I will definitely be referring any and everyone that I come across in need of auto body repair.
8/16/2019
Brandon K. VERIFIED CUSTOMER
Vehicle Make : ACURA
I had an excellent experience. Very responsive, enthusiastic, and helpful team!
8/15/2019
Jaqueline S. VERIFIED CUSTOMER
Vehicle Make : AUDI
Everyone who helped with the process of getting my Audi A7 fixed was polite, pleasant and extremely professional. They made the process very easy. They were all very accommodating from the office surroundings to the paid Uber ride home.
I was pleasantly surprised! Great job!
8/14/2019
ADAM G. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Great service all around. The staff was incredibly friendly and helpful. They worked with my insurance company to square away with payment.
8/13/2019
Peter T. VERIFIED CUSTOMER
Vehicle Make : Nissan
The process is very smooth and streamlined. The repair was finished earlier than expected. Overall top notch experience
8/9/2019
**** T. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
You guys did great
Going to call the end of the week
8/7/2019
Joseph P. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Good job to all
8/7/2019
AMIR K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had an awesome experience with Fix Auto!!!
Everyone was very friendly and caring. They make you feel comfortable and they treat you with respect. I am totally satisfied. Thanks to all of you. Keep up the good work
8/7/2019
CHRISTINE L. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great service and updates. Thank you for washing and cleaning the interior of my car!!
8/2/2019
MARIA A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Really good place to fix your car.
8/2/2019
CAROLE S. VERIFIED CUSTOMER
Vehicle Make : JEEP
Awesome job...completed sooner than expected! Excellent staff...very nice ????
8/1/2019
Stuart S. VERIFIED CUSTOMER
Vehicle Make : BMW
Lynnsey was very helpful and welcoming. I appreciate her thoughtfulness and kindness.
James was great and made what time he had to talk even if he was busy
7/27/2019
KRISTA D. VERIFIED CUSTOMER
Vehicle Make : HONDA
I appreciate the extraordinary customer service! Thank you!