The customer service was wonderful. So was the repair work. I couldn't be more satisfied.
10/29/2019
CHRISTOPHER and. VERIFIED CUSTOMER
Vehicle Make : LINCOLN
The car looks like new. Everyone was exceptional and very informative. Especially like the text progress updates. Will highly recommend Gapsch. Thanks for a job well done. It’s great to see such quality these days.
10/25/2019
ANITA K. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Always satisfied. Repeat Customers
10/24/2019
STEPHANIE T. VERIFIED CUSTOMER
Vehicle Make : FORD
Gapsch is always wonderful to work with! They/Jim kept me updated every step of the way and answered all my questions promptly. Thanks Gapsch!
10/22/2019
KELLEY Y. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
All of the employees were very kind and helpful. The building itself was clean and organized. It was a great experience overall. I’ve already recommended them to family and friends.
10/18/2019
LANDA F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The only comment I have is to continue the great service I received from our company. The ladies were very friendly and professional. One last comment
KEEP THE PEPSI'S ROLLING !!! VERY PLEASED CUSTOMER.
10/18/2019
LARRY F. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Thank you for taking the time to keep me informed. It was greatly appreciated. Larry
10/17/2019
JEANNE W. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Gapsch relieved the stress of an unpleasant experience of a car accident. They arranged the rental car without me having to hassle with phone calls. They helped me through the whole experience by excellent communication, quick return of my car, and my car looks new again. Thank you
10/15/2019
LAURIE B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was extremely helpful, answered all my questions. Loved the text message updates, and most of all car looks great! Thanks for washing and vacuuming my car. Will definitely refer Gapsch!!
10/10/2019
VICKI S. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Fantastic customer service led to best experience I’ve ever had dealing with repairs. All aspects - scheduling, estimate, paperwork, explanations of work to be done and after completion, ease of car rental, professionalism of personnel - just superlative all around! Thank you!
10/4/2019
KRISTINA S. VERIFIED CUSTOMER
Vehicle Make : FORD
Price was high on elective repair work. Even with feedback, you were 20-30 percent higher.
10/4/2019
Karen B. VERIFIED CUSTOMER
Vehicle Make : JEEP
Great service. Would highly recommend you .
10/3/2019
GARY M. VERIFIED CUSTOMER
Vehicle Make : DODGE
Speedy and quality
9/28/2019
JACQUE G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
As always, your team was professional and courteous from beginning to end. And of course, my car is perfect. Was always kept updated, and happily my car was finished earlier than expected. Hope I never have to use your services again!! But if I do, as life happens, I would never even consider using another auto body shop. Thanks!!
9/28/2019
KIRK M. VERIFIED CUSTOMER
Vehicle Make : HONDA
Everyone at Gapsch CarStar were very polite and helpful. The repairs and paperwork were done in a professional manner and I would highly recommend them.
9/25/2019
PERCY H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Yes I were satisfied and today I discover that my steering wheel is not dead center and I need this to be fix.
9/20/2019
BOB AND. VERIFIED CUSTOMER
Vehicle Make : HONDA
Always very upbeat and helpful employees. Great at keeping us informed.
9/19/2019
PAMELA P. VERIFIED CUSTOMER
Vehicle Make : GMC
The staff is very friendly, professional and do great work.
9/18/2019
SANDRA A. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Another $600 was added to the estimate after taking off bumper to assess damage. More days were added to account for what I was told aligning the truck deck lid. Which is no fault of anyone’s. However I got car back and the deck lid was obviously out of alignment significantly. Way to the right. We noticed this that night and dropped it back off. Was told following day it was ready only to find out they aligned the trunk deck lid only on the top of the car. It looked a little better, but stilll out of alignment. The assessor told me they can adjust it into place if we wait again. We ended up leaving and coming back in an hour to find that the car trunk lid was barely moved over. It’s still out of alignment by a mm or 2. It’s barely noticeable but still not the way I wanted. I basically just let it go from all the back and forth.
Side note paint and parts that were put in exceeded my expectations.
9/10/2019
FRED V. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Our experience with Carstar was great. Everyone there was very friendly and knowledgeable.Our estimator Jim Stout was so nice. He kept us updated on the progress of the work being done.We would highly recommend Carstar Gapsch to all our friends and family. Great job.