Dear Poway Valley Collision,
The first time I met PVC and the wonderful folks who own/run it I knew I would be taken care of. It started with my eldest son getting his Volvo flattened by a work truck on a job site at USD. I was not with my son when the tow truck driver showed up and he ended up being steered (illegal) to a repair shop in San Diego. When we showed up to pick up the car, it was a nightmare the parts were obviously not Volvo and the work was frightening. I called AAA and they fought for us, recommended PVC which is where we brought the car. PVC not only repaired the car, they made sure it was safe for my son. The car looked like new and we were thrilled, sadly the car burned 3 weeks later in the Witch Creek Fire :-( , telling Mary that was hard.
The morning of the fires my husband was driving to the airport and was rear ended by an airport shuttle, AAA asked if we wanted PVC? I responded that we would and to put it in our file that PVC is the only repair shop we will ever go to. The suburban was repaired and PVC was so considerate of us and what we were going through, we were cared for like family...love you guys.
Next was my younger sons Honda that was in an accident, PVC made it like new...a few years later February 2016 I was hit by a driver and back to PVC I went...AAA likes PVC too, my adjuster told me they have heard nothing but great things about this repair shop. I just got my car back, beautiful.
Poway Valley Collision is not just a repair/body shop, they are a family that I love very much. They treat you with respect and compassion and there is no one I would recommend other than these folks XXOO.
Sincerely,
Joan P
3/9/2016
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work, on time, kept us apprised of progress.
Thanks to your team.
3/9/2016
Jerrold C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a greatj job. I am totally satisfied. Thank you
3/9/2016
Katie W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Like the status phone calls. Notified us promptly on changes to the original quote. Easy check out, very nice customer service. Great job on the repair, looks like new. Like the comp car wash coupon. Thank you all for a job well done. I'll recommend your shop to our friends.
3/6/2016
Carole W. VERIFIED CUSTOMER
Vehicle Make : Lexus
THE QUALITY OF THE WORK WAS EXCELLENT. THE REPAIRS WERE FAIRLY MINOR BUT IT TOOK 18 DAYS FOR COMPLETION. FORTUNATELY WE WERE OUT OF TOWN FOR 9 OF THOSE 18 DAYS. OTHERWISE YOUR STAFF WAS VERY COURTEOUS AND PROFESSIONAL. I WOULD RETURN FOR FUTURE WORK WHEN/IF NEEDED.
3/4/2016
Jolene A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
PVC is the best at what they do! Wouldn't go anywhere else! Great job from drop off to pick up - great communication and follow up!
3/2/2016
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone from the office staff to the repair staff was very friendly qnd helpful. The car looks like brand new and was ready much earlier than the estimated time. Outstanding service.
2/26/2016
Sandra F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Best car repair shop in San Diego County!! Timely, considerate, easy of use getting rental car.
2/26/2016
Yasamin M. VERIFIED CUSTOMER
Vehicle Make : Buick
Second time going to poway valley collision very happy both times even my husband was very happy with work done.They have amazing customer service!
2/26/2016
Kelly K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank You!
2/23/2016
Cheung L. VERIFIED CUSTOMER
Vehicle Make : Honda
Honest and professional.
2/23/2016
Jessica Or. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate the strong attention to customer service and satisfaction!
2/23/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for taking such good care of me and my car. Thank you for completing work ahead of schedule.
Rich
2/20/2016
Chris F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best shop ever to take your truck or car if it is ever damaged. All of the staff is knowledgeable and kept me updated on the status of my truck anytime I asked. Great Job!!!!
2/20/2016
Phyllis C. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a pleasure doing business with Poway Collison.
2/17/2016
Sahar N. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was happy and satisfied with the job done on my care from Poway valley collision. Thank you
Sahar Souza
2/12/2016
Marissa D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you.
2/11/2016
Berenice M. VERIFIED CUSTOMER
Vehicle Make : Honda
I definitely would recommend you to all my friends.
Thank you for doing a good job.