I am more than happy with the way the whole staff handled
Me and my car.
3/28/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Loved the text message updates!
3/25/2017
Jerome K. VERIFIED CUSTOMER
Vehicle Make : Honda
waiting for alignment specs done on my car
3/18/2017
Tara S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I picked up my car on a Friday and drove it off noticing it felt kind of funny. I drove it a short distance home and thought it was nothing. The next morning (Sat) I drove it on the freeway and on side streets noticing a funny sound. It started squeaking randomly and it sounded like something was rubbing. I called your office ASAP (but of course you are closed on a sat) and left a message. I should have never gotten my car back this way. It is worse then it was before the collision. I wish someone could have test drove it a little before giving it back to me so they could fix whatever is wrong. It also took a very long time to get my car back, way longer then it should have. The front desk staff was very friendly though, and I appreciated the e-mails and updates about my car.
3/18/2017
Cheryl Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your company has gone over and beyond to keep me informed of my cars progress. Loved the email updates! You delivered earlier than anticipated and in a thourough and clean condition. Hope I don't have another accident but if I do I would think of no other place to trust my car with. Professional and very kind! Thank you again!
3/16/2017
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I really appreciated how they kept me informed...everyone was very friendly and my car looks like new
3/15/2017
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire staff was professional and helpful throughout the entire process. Exceptional communication regarding vehicle status, timeline, etc.
3/14/2017
Gary L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Finished ahead of schedule, great professionalism!
3/14/2017
Antonio V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding work! Completely satisfied.
3/11/2017
Vara A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and work is excellent. Thank you.
3/9/2017
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The interactions with Mary were helpful and she explained everything thoroughly and answered our questions. The repairs were completed one week early. The initial communication was challenging since it was mostly done through email - which we sometimes didn't check until the next day. It was much better when there were phone calls as well as email confirmations. We appreciated it. The staff was always courteous as well.
3/7/2017
William P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with Poway Valley Collision.
They were courteous, professional, keeping me with status update.
I hope I do not have to see them again in the future but I'll be glad to come to them if my car needs a service.
3/4/2017
Nihal Ahmed. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and detailed oriented.
Car was returned washed and vacuumed,nice touch.
3/1/2017
Effie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you very much for a job well done!
Effie
3/1/2017
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service- loved office gals????????
2/24/2017
Paula S. VERIFIED CUSTOMER
Vehicle Make : BMW
We've used Poway Valley Collision several times for several different cars and have always been pleased with the results.
2/23/2017
Matthew F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Poway Valley Collision Team has been prompted, professional, honest, and has looked out for my best interest as a customer. Mary is knowledgeable, straightforward, and demonstrates empathy for her customers. Brandy is friendly, prompt, and follows through. Thank you for giving me reasons to work with you again and refer you to other people.
2/22/2017
Bahram B. VERIFIED CUSTOMER
Vehicle Make : Honda
John was very friendly, professional, and helpful. Entire staff was very helpful, thank you!
2/16/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a full tank of gas when I brought the car to you. When I picked it up there was a quarter tank left. Who drove my car?
2/16/2017
Laura P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Felt comfortable the minute I walked in. Staff was professional yet relaxed and approachable. Handled my paperwork quickly and efficiently. Once they were working on my car I received daily text messages to the progress. Car was done 3 days early and looked like new. I would return to and recommend PVC.