You have great people working for you.my truck looks like new job well done
12/16/2017
James P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks brand new and drives perfectly!
Our only disappointment is that it took so long for the repair to be completed.
12/14/2017
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repair was completed sooner than expected. I was kept up to date through the process. Repair was superior and better than expected.
12/8/2017
Edward T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all did an amazing job. The car looks so beautiful. We’re so very happy we were referred to your business. If anything like this ever happens to us again, there isn’t any doubt in my mind where we will bring it to. It’s YOU. Thank you so very much for everything. The awesome job, the perfect customer service and all your communication letting us know everything. We are very satisfied.
12/8/2017
Robert J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went smoothly, from estimate to repair and delivery. We were very satisfied with Poway Valley Collision.
12/4/2017
Billy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Lack of comunitcation in progress of repairs
12/2/2017
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was fantastic, very impressed with the detail job that was done on my car after my repair! Car looks brand new.
12/1/2017
Ron F. VERIFIED CUSTOMER
Vehicle Make : BMW
Nice job on the repair and super-friendly service. I would definitely bring my car back there. I really appreciate the quick turnaround to get my car back before the long Thanksgiving weekend.
My one comment is that I had to make follow-up calls to get an estimate as well as to see how the repair was coming along. I would appreciate a little more proactivity. Also, when I called and the staff needed to get back to me, instead of calling me back, I would get a response in e-mail. I don't check e-mail that often, so I ended up waiting for a call back for several hours before I happened to check e-mail.
11/24/2017
Maria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
There were lots of areas needed to be fixed , forgot to paint some areas that have scratched, the underneath rubber under the bumper we're hanging low which was not fixed properly .and another one hanging just near the front tire.All these were seen by me upon inspection on the day I am to pick up my car,. I had to come back again to had it all fixed , as I can't wait while those repairs needs to be done.
11/21/2017
Wolfert P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a good repair.
11/19/2017
Tim J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone one your staff was professional, very knowledgeable, friendly and helpful. Every question was answered before work was begun.
11/18/2017
Mardig G. VERIFIED CUSTOMER
Vehicle Make : Honda
courteous, efficient, and prompt - thanks
11/16/2017
Lindsay L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work that I brought my car in for was done well. However, even if the work that was done on my car was paid for by an insurance company, you still got paid $3,000 for the repairs. The least you could do is vacuum the inside of the customer's car. I'm just saying, going that extra mile for a customer whose car you had for 3 weeks would have been greatly appreciated.
11/14/2017
Jackie W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would recommend your shop to everyone. The service was great. Very friendly team of people there. Quick, speedy service. My repair was done beautifully. Thank you. And thank you Gil and all the workers there your all great. Excellent service.
11/12/2017
Shaun H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional services and people
11/11/2017
Scott B. VERIFIED CUSTOMER
Vehicle Make : Ford
Color match is not great, close, but you can see the difference between the bumper and the fenders.
11/10/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Considering the circumstances (having your car wrecked), the entire process was seamless and pleasant.
11/9/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From drop off to pick up, the entire staff was pleasant, professional, thorough and accommodating. I was sent daily updates by email or voicemail on the progress of my repair. I would highly recommend Poway Valley Collision and will use them in the future should I have the need.