Cascade was highly professional and courteous in every step of the process. Thank you.
4/13/2021
Ann C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The manager was amazing. A+ service.
4/2/2021
Douglas W. VERIFIED CUSTOMER
Vehicle Make : Hummer
Cascade did another phenomenal job on our vehicle repair. I would suggest using their services to any of my friends and family. They are great!
3/31/2021
David H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Prompt, courteous, and thorough.
3/10/2021
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The door handles were out on the wrong doors so the locks didn’t work. They fixed it. But it was inconvenient to have to go back and wait for it to be fixed. It was a careless mistake.
3/6/2021
Ed C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Derek was awesome to work with, quality of work was too notch!!
2/13/2021
Julie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept meUp-to-date on the repairs. He asked in advance for any new or different items that came up.
2/11/2021
Linsey B. VERIFIED CUSTOMER
Vehicle Make : BMW
Derek was amazing to work with. My car took three months to fix and Allstate was the worst insurance that we’ve ever had. Derek made sure to explain everything very well and gave me weekly updates. Derek also kept me in a rental which cost around $2500. Allstate was terrible and did not take any accountability for their part on the delay and would not help with my rental car despite causing a significant delay. They lost our personal and business accounts over this which includes 7 vehicles 2 houses and various atvs. We pay a lot more than $2500 for our insurance premiums. Derek has our business for life and my experience was so good I will always recommend Derek and Cascade Collision. Thank you!
2/11/2021
John S. VERIFIED CUSTOMER
Vehicle Make : Lexus
It appears that everything was done in an excellent manner. The car looks and operates very nicely. I am a retired auto dealer having had many franchises as well as two body shops. Thanks for the job well done.
2/10/2021
Stefan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle had extra damage done during the repair. This was a broken back window. This was fixed but I was not informed of this until I asked why it was taking longer than expected. Also vehicle alignment was not sufficient when I picked up vehicle. I had to bring it back to get fixed. Overalll they need to actually check every piece of work and not just check a box on a sheet. Also if additional damage is done to a vehicle they need to inform the owner immediately.
2/4/2021
Tanner L. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciate the communication and transparency throughout the process.
2/1/2021
John H. VERIFIED CUSTOMER
Vehicle Make : Ram
Outstanding service and quality of work. I would recommend Cascade to everyone for car damage/collision repair. Thank you.
1/22/2021
Douglas W. VERIFIED CUSTOMER
Vehicle Make : Hummer
Fast, quality and great communication!
1/14/2021
Julie H. VERIFIED CUSTOMER
Vehicle Make : Jeep
thanks, but my car was not repaired My insurance company totaled it.
11/10/2020
Janet S. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was extremely helpful, friendly and professional. Working directly with my insurance company was so efficient and I really like the fact that Cascade is a local company.
11/4/2020
Chuck H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service
10/28/2020
Guy R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Although there was some lag time due to Geicos communication, the service provided and work done was excellent.
10/22/2020
Jenna K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you. My gas cap needs to be secured properly. It's not attached.
10/20/2020
Sheldon R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Trevor was great to work with. I loved the daily emails letting us know what was happening with the truck. I would recommend Cascade Collision to my friends and family.
Thank you,
Kathy Stephens