Very disappointed. I was told my car was ready and when I started it up the check engine light was on. I ended up being late for work because your mechanic didn’t make sure there was nothing wrong with my car before I got there. I paid $1000 and I still don’t have my car.
9/14/2018
Karen A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody was very friendly and helpful. I am very pleased with the repair. Customer service was excellent. Front desk clerk Gloria does a fantastic job helping customers. Laura was most efficient in ordering my parts. Very knowledgeable and helpful. Geico rep couldn’t of been nicer. Overall experience was great.
9/11/2018
Estelle W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was more than satisfied with the work, and the professionalism. I would have work done at this location in the future if ever necessary.
9/11/2018
Casey L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The two women that I spoke with on the phone were externally rude to me and didn’t seem to have the slightest car as to when was happening to my Jeep. I had to call mulitple times for a status update and got a different and incorrect answer every time.
9/8/2018
Rosetta B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
All was well
9/1/2018
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I need take my car back for the badging to be added and the gap around the tail light and rust in the grove area of the trunk seem to be fixed.
9/1/2018
Arianna M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great customer service
8/30/2018
Karren V. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs took much longer than the anticipated date I was given. Communication could have been better, and there is a piece on the top of my car that has come unattached to the car itself which was not the case before it was brought to the shop.
8/29/2018
Regina H. VERIFIED CUSTOMER
Vehicle Make : Toyota
However, I wish the inside of my vehicle could have been cleaned much better than it was. My floor matts were left very dirty with shoe prints from the mechanics. To leave my vehicle that way, was disheartening and unacceptable. Overall I am pleased with the repair job. Thank you
Sincerely,
Mrs. Regina H
8/18/2018
Patrice W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service, quality work
8/9/2018
Lashawn T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Repairs were not completed thoroughly.
8/8/2018
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was such a wonderful experience! The staff is professional and caring. I will definitely recommend this shop to anyone interested.
8/8/2018
Latonya T. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent: Mary was very informative and updated me constantly. Ms. Gloria’s personal touch and assurance was definitely a bonus!
8/8/2018
Regene G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!
8/5/2018
Inga G. VERIFIED CUSTOMER
Vehicle Make : Audi
All of the staff were super polite, helpful and provided excellent customer service! I would definitely recommend this shop to everyone
8/4/2018
Bonnie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ever since I have gonna my car back my dash isn't working correctly and I have no air conditioning the temperature states -41 and it states possible ice drive with care. Not only that I had a quarter that has sat on my dash since my dad passed last Sept and it walked the staff I talked to directly was great but now I need to figure out what went wrong
8/1/2018
Anthony O. VERIFIED CUSTOMER
Vehicle Make : Honda
I was extremely pleased with the service the moment I entered your facility. From the front desk person, she was so pleasant. The technician who looked at my car was very professional and Enterprise Rental on the same premises, and the gentleman was professional. Moreover, I was surprised my car was fixed in less than a week. Thank you for a wonderful experience.
7/28/2018
Monica P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was pleasant and very helpful.
7/25/2018
Crystal M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I love the work that was done on my car. Prior to bringing my car I considered purchasing a new vehicle. When I picked up my car it looked so good it reminded me of the day I purchased it. I am back in love with my vehicle. The customer service is great and I like he fact that the communication throughout the process is constant. Great job I will refer anyone to Collision.