Waldorf Signature Collision

Car work was outstanding.

The front desk lady was very personal and happy spirted which was nice to see at front arrival . The service was wonderful along with the text messages to know the status of my vechile . I will highly recommend them to others !

My car was in for a simple dent in the right rear passenger door and quarter panel. The work required fixing the debt and paint touch up. I was told my car was ready and went to pick it up but there were streaks and droplets in the paint finish. I was told this was probably from a bad batch of primer because it had not been there the night before when the car was checked. They kept my car to fix it and I took the rental home instead of my car. This was on Thursday 2/4/16. I was told I would be moved to the front of the repair queue and the work would be done by Monday. I have not been receiving text updates for this second round of repairs so I called Monday 2/816 to check the status. No one answered so I left a voicemail explaining the situation as requesting a call back. I never received one so I called again today. A woman answers the phone and said she was going to the shop to check the status of my vehicle and would call me right back. I never received a call. I am worried that more damage has been done to my vehicle and that is the cause of the delay and why no one wants to tell me what's going on. Meanwhile I am still driving the rental vehicle, now on Signature Collisions dime, so you think that would be motivation for them to finish the work but no. Since I do not expect to receive a call I plan on stopping by the shop tomorrow morning as soon as they open. This is the worst repair experience I have ever been involved in and I will absolutely not use this shop again, nor will I recommend it to anyone else.

Excellent service!

Signature Collision did an amazing job with the repairs to my car. The staff was extremely friendly and very accommodating. I really appreciated the transparency provided with the status of my repairs. Should I have any other incidents that require repair, I would surely recommend Signature Collision

Everyone was very helpful and the repairs a good

They were very professional. I would recommend anyone there

It was very obvious to me as soon as I walked in the door of the repair shop that the personnel were definitely all about customer satisfaction ! They undoubtably went above and beyond to make sure that I was pleased with the service that they provided to me! I would definitely recommend this facility to all of my friends, relatives and neighbors!!

Appreciated the timeframe for repair and the cleaning of my vehicle was AWESOME !!

I like the updates regarding my car and where it was at during the process. When I picked it up, my car looked really good. Clean on the inside and out.

Friendly, accurate, good customer updating, good repair work. No complaints. Work was done very quickly.

Everyone was very friendly and helpful was totally satisfied with my experience!

The staff was very professional and courteous. The process went smoothly

My car was fixed a couple of days ahead of schedule. Staff was pleasant and I was satisfied with the work done.

Waldorf Signature Collision did a wonderful job helping repair my car. They went above and beyond to make my car look beautiful and have the repairs finished very quickly. I was impressed with how well my car looked after taking her home. I would recommend Signature Collision to anyone in the area who wants their car well taken care of. Can't thank you all enough.

The time and work and the service was great, however,after closer inspection, the paint on the bumper does not match the body of my truck.

Y'all did an excellent job!! Thank you

I really like how everyone was very friendly and helpful towards me. My car looks great.

Everyone we talked to was extremely professional and pleasant. When we went to the office to drop off the vehicle; ****, Stan and Robert made it very easy for us to leave the vehicle and feel confident that everything was going to be taken care of. They also sent me a text, explaining the updates of repairs. I could tell the each employee enjoyed working for this company because they showed appreciation about their company and to those they worked with. Great job. thanks for a good piece of mind.

Quick, efficient, convenient!