Fantastic customer service! I was very impressed. The work on my car looks great and I would recommend you guys in a heart beat. Thanks for everything.
4/12/2016
Regina M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Called us to come in an when got there parts weren't on car told it would be ready by 4pm called us at 535pm telling us we 15 mins to get there !
4/11/2016
George R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Signature Collision did a wonderful job on my car. I have recommend the to friends.
4/7/2016
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thecways theveholebjob was handled, from bringing the car in, bring set up with s rental car and also being updated on progress of my car getting fixed. Great job!
4/6/2016
Reita T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Woke up to a nice puddle in my van. Overall terrible work. Only thing nice about this shop was the front desk customer service representative.
I will have to take my van to another shop to repair the repair.
100% dissatisfaction.
4/2/2016
Jean C. VERIFIED CUSTOMER
Vehicle Make : Ford
I have spoke with the rep and I am taking it back today
3/30/2016
Katrina W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff that I interacted with were professional and courteous. However, I felt that the repair itself took much longer than it should have.
3/29/2016
Fatemia G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
After picking up my car, I noticed damage to my front bottom grill. It is slightly bent. I expected to receive my vehicle back in the same condition that I dropped it off in.
3/28/2016
Reginald B. VERIFIED CUSTOMER
Vehicle Make : GMC
The customer service was excellent. The whole process was accurate and explained clearly from the collision, rental and finish product. I'm very satisfied with my experience at Waldorf collision/ Gieco.
3/28/2016
Joshua L. VERIFIED CUSTOMER
Vehicle Make : Jeep
This was hands down the most seemless experience I've had with a car repair and insurance claim ever. Thank you so much.
3/25/2016
Darrell B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The bright spot was MR Paul Hayes and the receptionist other than that had to return 3 times. ****. Wrong rim replaced 2nd windshield cracked 3rd had to wait 2 hours for car to return from being realigned. If not for Paul and the receptionist I would have called the owner but they were kind and professional through the bad experience.
3/23/2016
Charles R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very satisfied with the service the best service ever
3/19/2016
Terry P. VERIFIED CUSTOMER
Vehicle Make : BMW
My whole experience with signature collision was a pleasant one. Everyone was helpful and courtesy. My car was repaired before the estimated time and I am quite pleased with the results.
3/19/2016
Tyisha O. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had a gray experience with everyone here. I would come back here and recommend this location to people I know
3/18/2016
Mary-jo T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service. Timeliness was excellent.
3/17/2016
Kenya S. VERIFIED CUSTOMER
Vehicle Make : Honda
Blinker is not working. I'm calling back tomorrow
3/16/2016
Alan R. VERIFIED CUSTOMER
Vehicle Make : Mazda
People were nice / car was not in a presentable order at pick up
3/15/2016
Kristin R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service from start to finish. The staff was exceptionally helpful. I am thoroughly pleased with the service I received. Thank you to everyone who worked on my car.
3/12/2016
Altonell M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
So far I'm 100% satisfied with my "repair". However, I missed several hours of work and personal time due to low battery issues after pickup. I had to utilize GEICO emergency road side. After contacting Signature about my issue I was told it's not uncommon for battery drainage due to lack of use and doors being left opened etc during repair. If this is a common known issue I suggest a best practice be explored to put vehicles on battery chargers approximately 6 to 24 hrs in advance of customer pickup. Although general customer service was really great, this glitch if I had to rate from **** to 5 would be the difference between a 5 and 3. Thank you for the opportunity to comment.