The staff members I dealt with were very knowledgeable, nice, and accommodating. Kept us up to date with the repair to our car.
10/12/2016
Emkay I. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional staff. Right on schedule
10/12/2016
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was superb. I was aleays well informed about the status of my car. The staff was very professional. Give them all a raise.Definitely would recommend
10/11/2016
Robert G. VERIFIED CUSTOMER
Vehicle Make : Ford
everybody is super nice and the job was done beautifully. would definitely go again if needed. ??
10/7/2016
Verna E. VERIFIED CUSTOMER
Vehicle Make : Honda
Justine Trevan and the other contacts at your facility were exemplary. I congratulate you on putting together an excellant team.Thank you Very Much!!!
10/7/2016
Cynthia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service everyone is professional and loved dealing with your company they were the best
10/4/2016
Diane I. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will recommend your company to friends and and family. Great service!
9/22/2016
Patrick C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service, loved the updates through the repair. Thanks!
9/22/2016
Silvia M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Have to bring car back due to air bag light being on, back door not properly closing, and car making excessive noise when driving. While the representatives were friendly, I am unhappy I have to bring it back. The response to my concern when I called back was quite comical: "When we test drove it, it was fine". Really? After they fix these issues when I bring it back Monday, I will not return for future business.
9/18/2016
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional. I received daily texts letting me know how repairs were going
9/14/2016
Gary K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I give them a ten
9/9/2016
Kandisc C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am writing to let you know how much I appreciate the outstanding customer service I experience from John. I visited your store, because on June 2, 2016 I was hit from behind. John was very attentive and helpful. He was very knowledgeable about what work needed to be done and answered all questions I had. He focus on meeting my needs rather than just being focused on making a "quick fix".
Because of his efforts, I will continue to visit your store in the future, as well as recommend it to others. Please let John know that his efforts did not go unnoticed! You have a great employee that makes customers feel respected and valued.
Regards,
K. Collins
9/4/2016
Nancy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very professional. They kept me informed every step of the way. And they genuinely wanted to please you and make you satisfied with their work . I have used Collision Max before and have been satisfied and that's why I came back. This time I felt they kicked up the service another notch and that made the experience even better
8/31/2016
Sarina D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. The staff I met were exceptional.
8/31/2016
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car had been in a previous accident and fixed somewhere else. I was then in another accident and went to collision max this time, who did the job SOOO much better!!! The other place didn't even detail the inside of my car. I was given an update every day and collision max even completed the work a day early. My car looks better than the day I bought it. Hats off the Teran and Justine, they were amazing throughout the whole process!!
8/31/2016
Lisa Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
I think everyone was great especially with the communication. It made it easier knowing I was given updates throughout the process. This was my first accident and having a smooth process helped me.
8/30/2016
Brandy H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Justine and Teran at the Blackwood location were excellent. They provided 5 star service - a 10 out of 10. They were extremely pleasant, friendly and great to correspond with. I received frequent and prompt updates and my car was ready to pick up on the targeted completion date. Thanks to all!
8/29/2016
Kim P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love love these folks. Especially their receptionist! So sweet! Thanks guys.
8/26/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Unbelievable job. Friendly staff, car looks brand new and was done in respectable time. Will definitely use again for collision repairs