CollisionMax, an Abra Company - Glassboro

I got my car back in mint condition and on schedule! Randy took great care of me from the minute I came in until he personally dropped my car back off. Great experience and would not go anywhere else.

I loved the text message updates, and phone calls that kept me updated on the repairs that was being done to my car. Great and fast service!

Everyone was very nice and the job was done quickly. The only thing is that I wish I'd gotten a receipt for the insurance on the rental car when I brought it back. I still don't know if there are charges. I got the insurance.

You did a nice job on the car and kept us informed throughout the repairs.

I couldn't be more pleased with my overall experience. These guys are total professionals. The process was easy and customer friendly. I was very impressed with how each team member handled themselves.

Having my car done with Collision max was a great experience. I couldn't believe how the process went so smoothly and that my car was done so fast. The people there were very friendly.

I'm impressed that the paint is an exact match. The car looks amazing and you'd never know it has had any damage.

Thank you

The work seems fine, the smell of what im assuming is paint is overwhelming and i have to open a window to vent it out

Very impressed with everything. Well done and thank you!

Everyone there was extremely nice and made the whole process a very easy and pleasant experience.

Rude! Took 13 days to do a 4 day job. Never going back to this location!

Everyone was very helpful

Great service and updating during repairs, the updating was very important. Employees very professional and good customer service. A missing thing in todays business world.

The infinity looked perfect, thk u

This was my second time having CollisionMax handle the body work on my cars.The first time was a few years ago; however, on both occasions I was completely satisfied with the repairs as well as the service and responsiveness of your staff.

After giving wife car back later that night she realize on the passenger rear bumper of the car there was another scratch there that was there when car was dropped off. She will be calling there tommorow.

Work was to my satisfaction, and Dan was nice to speak with before and after my service. But the customer service from Nicky was unsatisfactory. My car should have been finished in 3 days or 4 at the most. On the 4th day Nicky called to tell me "unfortunately a headlight arrived damaged" and that "hopefully it would arrive by the end of the day." No apology for the inconvenience at all. My husband called her back to ask if I could get the car back with the damaged headlight and return when one came in so I wouldn't be left without a car for the weekend (this was on Friday). She said she would check on that and call us back. She didn't. I had no vehicle for the weekend. I should have been offered a rental. (Is anyone actually reading this?) On the 7th day, Monday, I expected my car would be ready in the morning, since all everything was supposedly done except a simple headlight. No one called. By 1pm my husband called CollisionMax. She told him it wasn't ready and he asked her to call me and update me since he was working. She called my two hours later to say the headlight arrived and that she would call me when the car was ready. No one called me so I called CollisionMax again since they were about to close. I was told that my car was ready but that I couldn't come for it because the Geico adjuster needed to inspect it again and he was gone! I was very upset so they got me a rental car. I expected, again, my car would be inspected first thing in the morning and I would get an early call. No call again. I called CollisionMax AGAIN by ****:30pm and Nicky said my car still hadn't been inspected. I told her I would have a nervous breakdown if I didn't get my car back today. She said she would relay the message to the manager and call me back. I stupidly expected a call back right away but she didn't call me back for an hour and a half! Awful customer service, great work on my car as far as I can see.

I had a great experience with everything. I would absolutely come back in the future and would recommend to all friends.

Messed up twice on my truck. Obvious big things that an idiot could see. And to top it off my truck was ransacked by an employee taking my change and two 2$ bills out of my console and I'm trying to see what else was stolen. Absolute ****!! I will follow this through till the end of my life until i get reimbursed and then some for the theft and taking something that had sentimental value to me and cannot be replaced!!