Excellent team work. Professionalism from the moment I stepped into the reception to the moment I picked up my car. My case manager, Shannon, was superb.
11/29/2017
Ginger B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was very satisfied with the service at Procare. Everyone was friendly and professional. I would definitely recommend procare for repairs.
11/28/2017
Justin R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service. Great speedy service.
11/25/2017
Rodney K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice paint job and the turnaround was short. Just a little worried about
Little worried about the bubbles in the clear protector.
11/25/2017
Herbert H. VERIFIED CUSTOMER
Vehicle Make : Nissan
All were helpful and accommodating. Ray was very professional and kept us informed about progress on the car. Thanks to all the staff.
11/24/2017
Guadalupe G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excelente
11/18/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Yes, thank you... the customer service is/was exceptional. I would definitely recommend you to friends and family
11/15/2017
Broderick H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Thorough and engaged. Very pleased with the updates.
11/15/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service, kept me updated daily with my truck. Shannon did an amazing job.
11/15/2017
Lisandra S. VERIFIED CUSTOMER
Vehicle Make : Kia
Verry good
11/11/2017
Felix H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job.
11/10/2017
Leslie M. VERIFIED CUSTOMER
Vehicle Make : Kia
I couldn't believe how fast and through Peter & Ray were in getting my car back to me. The best experience I've had for a car repair place. The car looks immaculate and looks like nothing ever happened. I am forever grateful and very appreciative! They both made a bad situation MUCH Better!!!! Thank you :)
11/8/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent experience
11/8/2017
Rebecca R. VERIFIED CUSTOMER
Vehicle Make : Ford
I just noticed that the interior light in the rear area where lift gate is, is missing. I noticed that the light was not turning on when I started the car this evening. Turns out it is not there just the fuse plug.
This will need to be replaced.
I notice that the lift gate sticks a little when opening, but I will see how it is over the weekend and let you know.
Thank you.
Rebecca
11/4/2017
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job, my car was ready earlier than expected and I was informed the whole time on the progress. It was a nice to have a wonderful experience in spite of the situation.
11/2/2017
Chiyoko K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car returned in one day
Advisor even offered to take car to my mom if she couldn't get a ride to pick up car
Above and beyond service!!
11/2/2017
Windell A. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing service, Shannon was always telling me the status on my vehicle, excellent job.
10/28/2017
John I. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The staff were so professional from the front office check in person to the Estimator Ray Ruiz. I was so impressed with Ray's concern for getting everything correct and treating my car and experience as if it were his own. He kept me informed every day and impressed upon me that he was totally in control of my situation and that quality of my car and experience was his number one priority. I am 58 years old and none of us want to be involved in an accident, but this is the best experience getting a car repaired I have ever had. Ray even said he was glad I was not hurt and the way he handle the car repair process I absolutely believe he cares about his customers.
Thank you,
Dr. John Bateman
10/28/2017
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service
10/27/2017
Derek R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very impressed with the quick and excellent service!!!