The gentlemen taking care of my claim through Geico were extremely professional and timely.
2/21/2018
Kellie D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your staff was incredible! Thank you so much!
2/20/2018
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Each member was very friendly and wanted to ensure my experience was positive.
2/19/2018
Axel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
2/16/2018
Mary R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very professional all the way around. Joanne at front desk was excellent. Peter was very helpful by updating me during the whole process.y car looks brand new and the repaire time was minimal. I am very pleased with the results and I highly recommend Pro Care to everyone. Thanks for a job well done.
2/15/2018
Maurine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glass repairs were not done correctly, causing 3 extra days of rental car expenses and extra trips to get car. I’m glad that they caught the problem before I drove away but it was still a major inconvenience because I needed the space in my car for the weekend projects I needed to do. They called the glass repairman to return to fix the job but he failed to do so. The glass guy should reimburse me and geico for the extra expenses due to a poor repair job.
2/10/2018
Alexis V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the fast and professional work on my car!
2/8/2018
Kris Ann. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very friendly and they took care of my care in a timely manner.
2/7/2018
Jason T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Peter was excellent! He was there to answer any questions I had and was prompt in doing so. He was always very personable and professional. I was very worried about the whole idea of having to get body work done on my van, but ProCare put my mind at ease. It was effortless on my part. The customer really is king with ProCare.
2/7/2018
Marlaina J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thank you again Peter
1/30/2018
Steven G. VERIFIED CUSTOMER
Vehicle Make : Volvo
It took three separate trips for me to the shop before my car was fixed properly. Wrong parts were ordered and installed and the paint job was sloppy with debris under the paint with scratches. The whole experience made a stressful time worse. Communication within the staff needs to improve and so does the quality control.
1/26/2018
Marcy D. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with procare. I like the messages and updates I got on my phone. My car was repaired and clean when returned. I’m bringing a second truck of my sonns to be repaired there also.
Thanks
Marcy D
1/24/2018
Syrus B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keeping us upated on the status of our 2014 Toyota Camry. We liked doing business with you guys. Thank you for all the hard work on our car.
1/23/2018
Anesa Nicole. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone was so helpful and friendly! The service was great and fast as well will definitely recommend to anyone
1/22/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : BMW
Work was excellent and they kept me well informed!
1/21/2018
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Kia
Couldnt ask for better service or team! Amazing job all around!
1/19/2018
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was fast and easy. Staff were great at keeping me updated on the repair progress. If I ever need auto body repairs I will definitely come back to Procare.
1/19/2018
David G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for being so quick to work on my car and complete the necessary repairs. I would definitely recommend you to anyone in my family who needs service.
1/9/2018
Cindi C. VERIFIED CUSTOMER
Vehicle Make : Honda
All the employees at Pro Care that I dealt with from the reception area to the adjusters were top notch, especially Ray Ruiz.
As a heads up, the experience at the Hertz rental location next door that seems to partner with PorCare at this location was below substandard at pick up of the rental, over the phone and especially at drop off of the rental with manage Ads. Cardozo. This experience really discolors that fantastic experience I had with ProCare. I know the companies are separate but still this is something to keep an eye on as this Hertz location and it’s staff are horrible.