GREAT WORK! They kept me in the loop, via text messaging, on the progress/status of my vehicle's repair.
9/3/2016
Arlettia S. VERIFIED CUSTOMER
Vehicle Make : Volvo
The cowl that attaches to the bottom of the bumper has a gap on each side. It was not like that prior to the repair. My passenger side mirror is no attaches to my window securely. It was not like that prior to having it repaired. I am going to be in Waco tomorrow and am bringing it by for them to look at. Thanks
8/24/2016
Carolina P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Mr.Howard and the rest of the staff really insured our satisfaction and strived to meet our every need. I'm very satisfied with the work and how quick out was doings. I really appreciated the daily progress updates. I love the work this team delivered. My van looks new again.
8/5/2016
Jimmy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My apologies to**** for being Soo frustrated with him.
7/27/2016
Joe A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All the work seemed half done join closer inspection.
7/12/2016
Donald S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Car seems to be driving good. Just took a little longer than expected but I realize it was difficult obtaining some of the parts.
7/8/2016
Pat C. VERIFIED CUSTOMER
Vehicle Make : Buick
Your Employees in the collision department : Kyle and**** did excellent job of helping me. Appreciate them calling Enterprise- car rental to come to your location to pick me up. Thanks again for your service
6/30/2016
Ronnie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all repaired a pickup for me in 2007 I think it was and I was very pleased with the result and this is why I came back this time. Howard and Kyle were most helpful and courteous which is rare these days. The car was just perfect I could not find a flaw anywhere. My only concern will be the resale of the car. Thanks again for the service!
6/14/2016
Racheal C. VERIFIED CUSTOMER
Vehicle Make : Ford
Y'all did a excellent job.
Thank you very much for all y'alls hard work.
6/14/2016
Sara D. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was my second experience with Richard Karr Collision. Both times I have had excellent service and the workmanship shows great attention to detail. Howard was very professional as well as knowledgeable and kept me updated on a regular basis.
5/28/2016
Diann C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They took my license plate frame off and did not replace it.
5/27/2016
Melanie M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was great. Howard was kind and helpful as usual and my car was repaired in just a week. I thought that was amazing and it looks great! Thank you so much!
5/21/2016
Mary V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes I am satisfied on your job well done thank you for what you did for me
5/20/2016
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The truck looks amazing! Thank you for your quick and professional service!
5/14/2016
Priscilla G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great people
5/3/2016
Teresa G. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was impressed with always knowing what was going on with my car. Communication with us was A plus it made me feel like I was being taken care of and not just a number. Thanks a million. I will defiantly be back.
4/29/2016
Morris W. VERIFIED CUSTOMER
Vehicle Make : Mazda
???????? stellar job
4/26/2016
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional, accomidating and on time
4/22/2016
Gilburto P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The representative tasked with walking me through the process, Howard, was very helpful and friendly during the entire process, going so far as to personally call me to ensure that I had no problems with the entire ordeal
4/16/2016
Bertha C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service i love that the messages also the rep call to advice the progress of job.