The work was not completed. Insurance was charged for pin striping which was not done now we must take somewhere else to have it completed. Updates and communication were also lacking.
10/31/2019
LILIANA V. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I am happy with the work done in my car Thank you for taking care of it for me!!!!!God bless you!!
10/31/2019
JASON B. VERIFIED CUSTOMER
Vehicle Make : GMC
Donnie is a great guy who goes above and beyond to make the customer happy.
10/25/2019
JAMES T. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Job well done
10/17/2019
LAURENCE D. VERIFIED CUSTOMER
Vehicle Make : RAM
This is the second vehicle damage that was repaired at your facility.Highly satisfied with oth repairs.
10/17/2019
PAMELA E. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great experience. The people were very courteous and kept me informed about the work being done on my car. Thanks.
10/7/2019
NELLIE G. VERIFIED CUSTOMER
Vehicle Make : FORD
Great work and service as usual
10/1/2019
SIEKCHUONG U. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
It was supposed to take 3 days but instead it took 10 days, and some part was still missing,
6/8/2019
CARL S. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Awesome job, the color matches perfectly.
6/8/2019
Ryan D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Donnie Berger stayed on top of the repair to our SUV. He made sure that the techs took their time and repaired all damage. Donnie also took the time to keep us apprised of the status of our vehicle, by e-mail, text and most importantly, calling us to talk with us in person. He was very easy to work with and has a great, easy-going personality that always put us at ease by exuding confidence. Because of this he always seems extremely competent. Mr. Berger should be commended for his skills and shown as an example of how a collision repair expert should conduct themselves. We are extremely happy and pleased with him and Richard Karr Collision.
2/2/2019
Jon A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job! Wonderful open communication with progress updates! I could have had the repair work done anywhere in the DFW area but I chose to have the vehicle repaired where the accident happened based on the feedback of family members and friends.
1/15/2019
Stanley N. VERIFIED CUSTOMER
Vehicle Make : Nissan
You were very far behind and at first I had a lot of trouble reaching Larry. Because of this I ran out of car rental days but your office was kind and paid for 5 more days so I wasn't without transportation at any time.
12/18/2018
Latrenda S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I'm very satisfied with the repair of my car what I'm not satisfied with is my interior back seat and floor will have to be cleaned from all the dust or paint or whatever it is on my seats and mats.
8/8/2018
Cecilia H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very friendly & helpful. Also like the text and phone call updates
5/12/2018
Ryan J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly, efficient and kept us well informed
4/22/2018
Jesus R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job
4/6/2018
Yulonda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am totally satisfied with my repairs
4/5/2018
Verna W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Absolutely satisfied. Great job.
4/4/2018
Devon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was great and timely . I will most definitely be back for any future work