Thank you! You all were amazing and made this whole process super easy. I can see why USAA recommended you to work with, and I was not lead astray! Thank you again!
3/26/2017
Albert B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always an A
3/25/2017
Amy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was updated throughout the entire process and the recovering and returning of my rental car was extremely easy.
3/24/2017
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was excellent. Body work was perfect. Coordination with USAA and Enterprise was excellent. Really appreciated the email updates. Everyone is so polite and helpful.
3/22/2017
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Subaru
You took care of me quickly and kept me informed. The car came back on schedule and cleaner than from my car wash!
3/10/2017
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very impressed with the ongoing feedback during the repair and could not have been happier with the results. The repair work was excellent.
3/10/2017
Leonard J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I've used Falls Church Auto Body in the past and always very friendly, helpful, courteous, and does superior work.
Thank you again for a great job. Not to be negative in anyway toward you, but I hope that I never have to return for your services again. LOL
Thanks again
3/9/2017
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Scion
so i now see that there are still small things wrong. can i bring my car back? thanks!
3/6/2017
O H. VERIFIED CUSTOMER
Vehicle Make : Audi
I was well informed of the status of the repairs - impressive!
2/28/2017
Nancy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Easy experience. Beautiful work!
2/22/2017
India W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The estimate was quick and easy. very efficient. getting scheduled was very easy for the repair too. very appreciative
2/13/2017
Christine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was terrific: both receptionists were extremely professional - THE BEST! Billy, Scott, and Rich - very good in communicating start to finish. One receptionist went the extra mile to find my car (which was around the corner) and drive it to the main door for me.
In addition, the communication among all teams was exceptionally smooth: Team Enterprise, Team USAA, and Team Falls Church Auto Body. There were ZERO missteps or fumbles.
Thank you for making an unpleasant situation (a car that needed to be repaired) into an anxiety-free process. Chris White 2/11/17
2/11/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really liked how I was kept up to date on every step of the process and how quickly the job was finished!
2/10/2017
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Lexus
One little thing the front floor was not vacumed.
2/2/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Scion
I liked the updates on repair progress, the ease of dropping off the rental, and the always cheerful, thoughtful, and helpful staff.
1/29/2017
Christy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kept me Informed every step of the way. Couldn't have been better! Certainly will use again!!