I really appreciate how quickly the work was done, how great the car looks and how well I was kept in the loop I was on the repair process.
3/1/2018
Sarah J. VERIFIED CUSTOMER
Vehicle Make : Fiat
Thanks for fixing my car! You were very communicative.
2/23/2018
Carolyn R. VERIFIED CUSTOMER
Vehicle Make : Subaru
appreciate the emails keeping me up to date on progress and the accurate estimated time of completion
2/21/2018
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Kia
The estimate process was quick and easy. We were able to get in quickly and when there was a change we were informed and it was handled without any change to our end time. Everyone was kind and friendly and helpful. Thank you!!
2/12/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your Falls Church Auto Body shop far exceeded my expectations. The repair looks fabulous! Great job! Your Customer service deserves an A+. Thank you Robby for coordinating and making my experience painless. Thanks again.
2/10/2018
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication and work done well. Thank you!
2/8/2018
Nicholas M. VERIFIED CUSTOMER
Vehicle Make : Lexus
As always your staff is professional and they do a terrific job completing the work to our satisfaction and on time.
2/3/2018
Wilbert P. VERIFIED CUSTOMER
Vehicle Make : Lexus
From my exterior observation it looks excellent, like new.
I really liked the fact that the updates
kept coming. Many businesses keep you in
the dark. And, the car rental situation worked well too.
I am satisfied.
Thanks
1/31/2018
Elizabeth S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Second time in 15 years I have used your company. The quality of the work is always outstanding, as is the customer service/interaction. Thank you!
1/24/2018
Darius F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really appreciated the excellent communication about what was going on with my car - it gave me one less thing to worry about last week.
1/23/2018
Nahla H. VERIFIED CUSTOMER
Vehicle Make : Ford
I apprecite the proactive & timely updates and for keeping me in the loop of the status of the repaire via phone, email and auotomated email. I appreciate for being sensative to my rental allowance timeline so I can get my car on or before my rental due. Thank you for giving me a quick run through of what was repaired when it was the time to pick up my car. Everyone was friendly, knowledgeable and polite.
1/22/2018
William M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I did not appreciate that all of the presets on my radio were set to spanish radio stations when I took delivery of the car. If someone wants to listen to music at work that is their and your business. However, if my car is "on" so they can listen to my car radio (and not their own device with an independent source of power), it is not appropriate. I also don't think my presets would have been changed if someone was simply moving the car to different areas of the shop. If they did change them for such short trips that too would be inappropriate.
1/20/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always excellent service.
1/12/2018
Steven G. VERIFIED CUSTOMER
Vehicle Make : Audi
The communication from you was outstanding. The efficiency was outstanding and the work was outstanding. My business partner will be contacting you for her car. Happy to spread the word.
1/6/2018
John R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Unfortunately, it was my third visit in 6 months, but there is no shop more professional than this. The work has been as promised and they go out of there way to please.
1/5/2018
Jane H. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely efficient, made it easy, stuck to,deadline, kept us informed with progress. Staff really nice and helpful. Job completed is excellent.
12/29/2017
Henry H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Love the update!
12/15/2017
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
You have done work for me before and I was very satisfied.Thank you for your prompt and courteous attention always. And thank you for always keeping me updated with the progress of the repairs.
Sincerely,
Nancy G
12/14/2017
Sally D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I had an excellent service experience all the way around including the Enterprise car rental.