Any complaints I did have lay elsewhere with the insurance adjustors and the supply chain. All work by Bill Black was first rate, from the body work to the car detailing.
2/9/2024
Theivanai C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car came back like brand new. A very detailed cleaning was done. Thank you.
10/15/2023
Lois S. VERIFIED CUSTOMER
Vehicle Make : Honda
Brent and Jesse very helpful
5/29/2022
Sharon P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service and quick turnaround
3/18/2022
Angela G. VERIFIED CUSTOMER
Vehicle Make : Kia
James **** did a fantastic job of keeping me informed of what was happening with my car. He went the extra mile to make sure the noise I was hearing was corrected.
3/27/2021
KENYA M. VERIFIED CUSTOMER
Vehicle Make : KIA
Customer service was great. Updates on the status of my car was great.
12/28/2019
WILLIS W. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job team in getting my car back to perfection!!!! Appreciate it and Merry Christmas!!!!
12/21/2019
SUSAN B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great experience!
12/19/2019
Bill H. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
Center cap fell off before I got home
Otherwise awesome
12/17/2019
BETRICIA STEVEN. VERIFIED CUSTOMER
Vehicle Make : GMC
Very very nice job. Looks great!!! I am very satisfied.. Thank u all to the Bill Black crew!!!!! STEVEN MCNEILL
12/7/2019
JAMES H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
My vehicle was not clean. There were circular parts left in cup holder from something. There is paint over spray on my rims. The rims are black and there are speckles of silver.
11/30/2019
DAVID K. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
The work was excellent as was service/communication from James the last few days. However, I was told repairs would take 6 days, which was too long to begin with, and it took 10 days. It would have dragged out until Monday had I not pushed and James expedited. Thank you James!
11/23/2019
GLENN P. VERIFIED CUSTOMER
Vehicle Make : HUMMER
James ****, Ted and crew did a fantastic job fixing my truck!
Thanks
11/20/2019
JENNIFER P. VERIFIED CUSTOMER
Vehicle Make : MAZDA
James was courteous and very understanding of my concerns and made sure my car was repaired as quickly as possible.
11/12/2019
Nicole S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
You were great!!!!!!
11/12/2019
Ruth C. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Good job overall, but didn't receive my car as promised (5 days). Plus, no personal communication about my repairs only text message. I feel that more detail to this area should've been given to this part of customer service.
11/11/2019
CYNTHIA S. VERIFIED CUSTOMER
Vehicle Make : KIA
Everything went well, they kept me informed when my car would be ready. They did a great job on my car and they also cleaned the inside of my car! Thanks for a good experience!
11/8/2019
Rob C. VERIFIED CUSTOMER
Vehicle Make : MAZDA
You were great when Flow MAZDA WAS TERRIBLE FOR A SECOND TIME!
11/1/2019
Sarah W. VERIFIED CUSTOMER
Vehicle Make : JEEP
Ted and all of his associates were quick to help. You weren't necessarily one person's client; everyone there wanted to make sure I was taken care of. They were generous, efficient, and accommodating which were things I really needed more than they knew. I'm grateful for their kindness and professionalism. If I need work done to my car in the future, it's highly likely I'll come here.
11/1/2019
ANGELA G. VERIFIED CUSTOMER
Vehicle Make : KIA
I was kept informed the entire way of the progress of my car repairs. The lady at the front desk who answers the phone was so helpful the day I picked it up. I paid over the phone and she held my key till I could get there to pick it up at 6:45.