Thank you to Paul and his team! Thank you for making this a stress-free situation! I really hope I never have to see you again, but if I ever did get into another accident---Arlington Collision Center is where I'd go for repairs. I sincerely appreciate the work you put into the vehicle, keeping me updated through text and email, and the exceptional customer service at the front desk.
3/11/2017
Kristen K. VERIFIED CUSTOMER
Vehicle Make : Honda
I will continue to use ACC in the future & I refer people when they need body work. You do a great job. Thanks so much for treating me & my car so well.
Sincerely,
Kristen K
3/11/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work!
2/18/2017
Jeremiah S. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything looks fine
2/4/2017
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great, friendly staff. Constant updates much appreciated.
1/19/2017
Juan C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Job well done and thank you for keeping us in the loop the entire time.
1/16/2017
Nicole V. VERIFIED CUSTOMER
Vehicle Make : Honda
Team was very helpful and patient. During the time I was getting my car fixed the things at ArCo seemed pretty busy, but the office people didn't let it show in their interactions with me. Lines of communication through emails and texts were timely and informative. Got car back in great condition and clean. Only thing negative to report (which was not a major deal for me) was that trunk space was fairly dirty with dust and leaves but I had a liner which made it easy to clean. And my new car decals (make and model that get stuck to rear of car) where in my glove box still in their packaging and not actually applied on my car. But none of these small things would keep me from going back and using their terrific services in the future!
12/9/2016
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled very efficiently and work looks great.
9/15/2016
Geralyn T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Really appreciated the regular updates and status reports. The team was so friendly and responsive- will definitely recommend Arlington Collision Center!
8/31/2016
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks great and we appreciated the updates on progress and friendliness of employees.
7/21/2016
Carol W. VERIFIED CUSTOMER
Vehicle Make : Honda
Your people are very friendly and helpful.
5/9/2016
Lauren B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I love the text updates and as always the Arlington Collision team did a fantastic repair of my vehicle and she looks good as new. Thank you!
4/29/2016
Natale G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Outstanding job all around!
4/23/2016
Stuart S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everyone was great. You finished early and kept me totally informed
And did a great job. I filled out one email survey, but it might
Have been for the insurance company. The links in
2 of the texts from you did not work. If you want me to
Fill out another survey I would be glad to.
Stuart S
3/28/2016
Stacy E. VERIFIED CUSTOMER
Vehicle Make : BMW
Words cannot express the excellent professional service that I received from my first phone call to updates via email and text messages. This was such a wonderful and stress free experience. I was literally treated like a family member! ACC is a prime example of what excellence should be in business. My car also looks and drives like new! I'm beyond pleased!
3/2/2016
Steven B. VERIFIED CUSTOMER
Vehicle Make : Honda
Paul the customer care counselor and repair representative kept me updated on the repair status daily and the car was ready at the promised time.
The repairs are all in order.
Thank you
Steven
2/13/2016
Blake N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the text messages regarding repair status of my vehicle.
1/16/2016
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Kept me informed of repair progress. Thanks
12/17/2015
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service and efficiently handled repair.