Arlington Collision Center, Llc

Excellent work. Ahead of schedule. Friendlly, helpful professional staff.

Amazing customer service throughout my whole experience. I’m hoping I won’t need auto collision work again but if I do will definitely come back!

You guys do excellent work. The entire crew is super professional and helpful.

The email updates were great!

They were very professional, helpful, pleasant and knowledgeable. The work they do is always excellent quality and I will recommend them to everyone I know. They kept me well informed during the entire process of getting my vehicle repaired and the updates via email were great. Best staff ever! The best repair shop in the Virginia area!!! Thank you!!

The whole process was made extremely easy. The estimate, drop-off, working with my insurance company - all of it. Hopefully I won't need body work in the future, but if I i do I'm definitely coming to you guys. Thanks!

Promise quick turn around and you delivered. Great team, excellent process and repair from start to finish.

They understood the process, offered accurate estimates, and kept on schedule. Plus, the workmanship is excellent.

Excellent service

My experience was amazing! The level of customer service and friendliness of the staff is what keeps me returning to this business whenever I need work done on my car. Thanks again!

Great job!

Appreciated being informed on a regular basis as to progress and date of completion of work.

Very courious and helpful staff. Appreciated the daily email updates. The work on my car was actually completed before the scheduled date. The repair work and paint job were well done. My car looks new again. The convenience of having an Enterprise loaner car was an extra plus.

The body work was very good. No complaint there. I later discovered, however, when I removed the "protective" paper floor mat, that you had damaged my own Acura floor mat on the driver side. I then figured that the paper floor mat had been left there to hide the damaged Acura floor mat. I wish I had removed the paper cover mat at your business rather than later after I arrived at my office parking lot.

They were wonderful. I would recommend them. They quickly and professionally responded to our requests.

Very quick and professional service.

Everyone was so terrific and the car looks beautiful - thank you!!

Another job well done. See you next time!

The job was excellent overall, but there were three oversights: There was smudges of silver overspray (or something) on both front tires. Was able to remove them with lacquer thinner. There were dark, oily smudges on the edge of the vertical back seat cushion on the driver's side. I was able to remove them with upholstery cleaner. There were some small lines & smudges on the cushion part of the back seat. Apparently, parts were put there during the repair. I have no problem with the repair tech doing that, but a cover should have been put over the leather to protect it. Paul offered to clean these problems up, and said that while the shop cleans the car in the areas it worked on, it does not detail the car before returning it to the customer. Of course not, and I wouldn't expect you to. But may I suggest that a quick but thorough eyeball inspection - open all the doors, look in the trunk - should be performed after every repair prior to its delivery to the customer to ensure that the car is fully ready. At a minimum, if other areas of the car are used incidental to the repair (like placing parts in the back seat), then those areas should be covered during the repair and inspected afterward to ensure that the tech did not inadvertently damage or dirty that area.

Professional and easy, super-coordinated with USAA insurance.