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Real Reviews from VERIFIED CUSTOMERS
Woanjen P. VERIFIED CUSTOMER
Vehicle Make : BMW
Very good service.
11/17/2018
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Awesome service. Great customer care, very compassionate and thorough. Great follow thru. Thank you for your kindness.
11/17/2018
Vahid A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Adam knows how to run a business, some of the best customer service and transparency I've seen anywhere. Excellent experience!
11/3/2018
David E. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I adore Reesa and her cheerful personality. I also love the professionalism of Cooks- easy, quick, and very communicating!
10/29/2018
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was a very easy experience. I really appreciated the text message updates. Thanks for taking care of my ‘baby’. It looks perfect.
10/28/2018
Manpreet K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great team , welcoming staff . Overall very nice experience . Thanks for fixing my car .
10/26/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body work and service was excellent
10/25/2018
Leah D. VERIFIED CUSTOMER
Vehicle Make : Kia
We had great service, clear communication, and the car was done over week before its expected completion date. Very satisfied.
10/22/2018
Marc S. VERIFIED CUSTOMER
Vehicle Make : Honda
We received very good attention from all the staff at Cooks collision but specifically from Adam Heller. He was extremely helpful in getting the right estimate and handling all repairs and insurance claims. The repair was done on time with great quality and he remembered also to keep the car at the facility until my husband and I came back from a business trip. Sabine Short
10/21/2018
Christopher T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Good communication. Excellent work.
10/20/2018
Tamara R. VERIFIED CUSTOMER
Vehicle Make : Acura
They really did a beautiful job on my car. Adam was so kind and patient with me. He also stayed a little late to deliver my car to me as it was finished at the end of the business day. I was so pleased that I wouldn't have to drive the rental car any longer AND that I wouldn't have to drive the rental car back. Thank you so much for your service and kindness.
10/19/2018
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic service!! Took an uncomfortable situation of car repair and made it pretty painless. From the support staff, regular text updates, to the completed job that was better than my expectations (they cleaned my lights!) I was very pleased. Kind of like dental work- I hope I don’t have it again but if I do, at least I know a decent place.
10/17/2018
Prabhat R. VERIFIED CUSTOMER
Vehicle Make : Honda
Greast job with the repair, very neatly and clean repair. Very quick with the repairs. I highly recommend.
10/13/2018
Katsuko T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Much delay on completion due to needed small parts order delayed. My car was at cooks for 5working days 8days total. Have not viewed bumper painting g as yet thoroughly tanusawa
10/11/2018
Nick B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Completely satisififed. Work done before expected.
10/4/2018
Sharon L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional and kind And and all my questions. I would of liked to have been in San Ramon .. Closer ! Thankyou may GOD keep. Blessing you . GOD is good. Blessings Sharon L
10/2/2018
Kristina B. VERIFIED CUSTOMER
Vehicle Make : Audi
Very easy process. Loved the text updates. Car looks great
10/1/2018
Evangeline C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very friendly, prompt and efficient!
9/28/2018
Ken J. VERIFIED CUSTOMER
Vehicle Make : Lexus
good work on both vehicles
9/28/2018
Arlene D. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was friendly. Everything was clearly explained. The repair looks great.
9/15/2018