The team was welcoming and extremely efficient. The manager assessed the needed repair and quickly provided an estimate. He also provided a summary of the work needed to my husband via conference call before any work was started.They estimated approximately 2 hours for the repair, however I was out in a little over an hour. To top it off, they gave my car a complementary wash. I'm also happy to share that the price for service was less than the dealership estimate we received. My husband and I are happy to give service to a local business.
3/7/2019
Derek W. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was a great experience. Everyone is extremely nice and welcoming.
3/4/2019
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Acura
My first favorable impression was that the building and offices were clean and well organized. Second, my interaction with Jennifer and Brian was very pleasant and professional. Third, communication throughout the repair process was frequent and timely. Finally, the repairs are excellent. I had visited and /or communicated with other Abra shops prior to finding the one in Chaska. My experience showed that not all Abra shops are created equal. The Chaska shop is at the top of the list and could be a model for others.
3/1/2019
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and communicated well on my concerns
3/1/2019
Todd B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The bumper cover was damaged when it was reattached, so Elliot is ordering the needed parts to fix the issue. Elliot has been great to deal with and is nothing but professional in the process. It’s unfortunate the cover was damaged by the bracket it was attached to, but we’ll hopefully get the truck back in for repairs when the parts arrive.
Todd B
2/28/2019
Victor V. VERIFIED CUSTOMER
Vehicle Make : Buick
The repair looks great and it was done in a timely matter.
2/27/2019
Eileen K. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful explaining work to be done. Explaining about parts. Getting rental car, completely seamless and dropping off. Plus, kept in touch everyday so I knew the status of my car.
2/23/2019
Sheryl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really kept in the loop as to what was happening during the duration.
2/18/2019
**** S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was done as promised and it looks great
2/16/2019
Angela K. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the communication and text messages throughout the process keeping me up to date!
2/15/2019
Alexander D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Elliott’s service was incredible!!
2/9/2019
Julianna H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service!
2/8/2019
Brooke K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Elliot did an excellent job on my car and done it repaired for me early!
2/8/2019
Maria L. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks to Elliot for working with me and keeping me updated. The car looks great. Your people are wonderful to work with.
2/7/2019
Alyssa P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Elliott and team at Lehman's Chaska are amazing - could not ask for better customer service from start-to-finish.