I'm very fortunate to afford comprehensive auto insurance because the final bill would have bankrupted me... for the cost of repairing/replacing glass and minor body work, I could have bought another vehicle... I'm not a professional, but you can tell they really milked it... all their subcontractors need to double check their work... it seems I ended up with a few more scratches... as a customer, you just have to double, triple check everything...no confidence/trust.
4/9/2022
Ann L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled wonderfully. Really enjoyed the pleasant atmosphere of the lobby and the free coffee. Information about repairs were straight forward and the timeline was conveyed clearly. Thank you!
3/31/2022
Kathryn N. VERIFIED CUSTOMER
Vehicle Make : Toyota
One survey is enough. Three is annoying
3/19/2022
Aaron M. VERIFIED CUSTOMER
Vehicle Make : Toyota
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3/7/2022
**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fixed right, on time and friendly staff. Very good experience.
2/18/2022
Scott W. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs looks great and ended up costing a bit less than I thought they would.
2/14/2022
Robert L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Although it took longer to do the repair, it was due to getting the correct parts and the delay in that. No fault of yours and I was kept informed. I did wonder if my original bumper was completely white. My husband thought so. The black lower bumper seems fine. Thank you. We have used your services and have no complaints.
2/12/2022
Dion V. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job on my truck. I am amazed at how good the paint looks. It is nice to have my truck back looking almost new.
1/23/2022
Olga D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great Service all the way around!
1/23/2022
Julia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks like new (good thing because it is!). It took much longer to get it back, but that's OK since i understand the parts shortage and issues you had to get the parts for the new car.
1/22/2022
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Honda
Front office staff was friendly as well as efficient in dealing with my insurance. Leslie was extremely informative and helpful. I so much appreciated being treated respectfully… not always the case; as an older woman, I get written off more times than not by people in customer service. Repair was masterfully completed; car looks like new! Thanks to all for a wonderful car repair experience. I hope to never need to visit the shop again, but will highly recommend to others.
1/5/2022
**** R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very happy with the service the Fanucci team provided. The staff was friendly and responsive and the service was performed in a timely manner.
12/27/2021
Cynthia E. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job and very professional!
12/10/2021
John V. VERIFIED CUSTOMER
Vehicle Make : Ram
Happy Holidays. Thank you for fixing my truck.
12/2/2021
Alan G. VERIFIED CUSTOMER
Vehicle Make : Audi
Suffice out too say I would highly recommend your shop!!!!. Very satisfied.
11/28/2021
Mike G. VERIFIED CUSTOMER
Vehicle Make : Volvo
The repair was for Jennifer’s car and even after repeated requests the shop continued to contact Mike. Maybe because the claim was in his name because he had the accident? At any rate it was pretty annoying for Mike.
Other than that everything was wonderful. Thank you!
11/21/2021
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for all that you have done! You all have gone above and beyond and have taken superior car of our car problems! We will always choose Fanucci!
10/31/2021
Fredric J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Have been using Fanucci since 1978. Will continue to do so!
10/25/2021
Lawrence I. VERIFIED CUSTOMER
Vehicle Make : Toyota
First of all, this vehicle had just about 10k miles on it when I brought it in. It’s almost new and the only damage to body or paint was at the tailgate and some scratches to driver side door, zero dings otherwise. There is now a ding on the back of the drivers side of cab, that wasn’t there before. I believe it happened while working on the truck bed and gate. I’m waiting to be able to wash and wax the vehicle to further inspect. Other Autobody shops would of washed the vehicle as part of the service, knowing well that vehicle shouldn’t really be washed or waxed for 30 days. My vehicle was returned to me dusty and unwashed, which made it difficult to see this damage. Photos of the vehicle prior to repair should reveal that the ding I wasn’t there beforehand. I look forward to addressing this ASAP.
10/24/2021
Gail M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service was friendly, thorough and expeditious. I am completely satisfied!