Thanks a lot. My van looks really good and I appreciated the way you kept me informed during the various stages with photos.
8/3/2018
Shirley C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carstar rocks! my car was cleaned, as well as repaired.i will send others to your awesome customer care. Thank you, thank you!!!
8/2/2018
Jill W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service, quality workmanship and great communication. The estimate reflected the exact price and delivery was prior to expectation. They worked with the insurance company and the drop off and pick up of the rental car was done with great ease. CARSTAR is my new first pick for body repair. Could not be happier.
8/2/2018
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Upon leaving I noticed terrible issues with my brakes, the fan to my air conditioner sounded like it was going to blow up, there is a scuff on my back bumper that was not there prior to drop off and someone left the touch up paint in my cup holder without the lid, so the paint spilled in and on my cup holder.
8/1/2018
Amanda A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I can't thank you enough for fixing my vehicle in a timely manner. A huge thank you for detailing my vehicle as well. I definitely wasn't expecting it! Job well done.
8/1/2018
Katie G. VERIFIED CUSTOMER
Vehicle Make : Ford
I love the text/email updates that I got along with photos. That was really cool! Sandy is awesome and got me right in and was dead on the timing it would take! She’s a great employee!
8/1/2018
Jeff E. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I got home and checked out the car. I noticed that whoever buffed the car on the low end of the passenger side...it looks as if the buffer got away from him and there are deep scratched thru the paint. I'll be returning in the morning so you can see what I am talking about, because these were not there when I brought in the car yesterday. I think that area at least needs some paint...Pepper White, to eliminate the scratching. Otherwise, the car looks great.
Jeff E
7/31/2018
Mike K. VERIFIED CUSTOMER
Vehicle Make : Ford
Had both cars involved in the accident repaired by Carstar and are very satisfied with the results. Great experience from start to finish. Workmanship is outstanding!
7/30/2018
Mike K. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire process from estimation to completion was done very well. Great communication throughout the process as well. Highly recommend this location for any body repair needed.
7/30/2018
April D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I really like the email updates on the status of the fix. Everyone was very polite.
7/28/2018
David L. VERIFIED CUSTOMER
Vehicle Make : Buick
The picture updates you provided were great. Wish other companies would take your lead and provide the same level of service.
7/24/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Friendly, efficient service. Like the status updates. Repairs were completed on time. Would use and recommend Carstar in the future
7/20/2018
Jerry D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for fixing it so quickly. The repairs make it look like a brand new van. Thanks again!
7/18/2018
Krista F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service by all staff members we worked with!! Great repair work too!!
7/18/2018
Jessica E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Always do great work! Thank you
7/16/2018
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Ford
We will definitely recommend and use you again!
7/14/2018
Donley M. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the third vehicle we have had repaired at CarStar. Two in Sidney, and now this one at your Troy location. I couldn’t be happier with the whole experience and the quality of work you provide. When I picked up my car this morning, it was as if the damage never happened. Although I doubt you’ll need it, you are welcome to provide my name as a reference if needed. I’ll give the same feedback to liberty mutual as I expect they’ll send me a survey too. You really do a nice job with everything! Please share this feedback with your whole Team because a Team is what it takes to achieve this level of service.
7/14/2018
Marvin K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The truck looks great! You have done an excellent job on it.
Thank you!
7/13/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : BMW
This our 3rd experience having CarStar repair/service one of our vehicles. I appreciate the frequent communication about progress and staying within the general timeline for service. My car was swept and left clean after repair. We chose CarStar over the dealer for the most recent body work on our BMW because of past experience.