Great job from start to finish. Loved the messages regarding my cars progress. Staff was extremely friendly. Work on my car was excellent. Was told 3 days but it was ready in 2. I'd give you a 10 out of 10 rating.
9/28/2018
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Buick
Was quoted a price and the work ended up being more than expected but they stayed true to the quote. Work turned out great!
9/21/2018
Shelby M. VERIFIED CUSTOMER
Vehicle Make : Scion
The paint has feather like scratches that were not there before I took the car in to get fixed.
9/21/2018
David P. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very pleased with my overall experience from the quality and timeliness of the work performed to the customer service I received. Carly did an excellent job of keeping me informed throughout the process. Great job!
9/7/2018
Deb S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional and well-run company.
8/31/2018
****B. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything looks great to us. You went beyond fixing our car, when we picked it up it was totally detailed. Good job. Edna and Fred Bruns
8/31/2018
Jeremy E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work, fast, love the updates as the repair process happens. Excellent communications
8/29/2018
Rosemary S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Really nice job, and finished before the expected date.
8/28/2018
Keith W. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was great work looks great completely satisfied nice job guys
8/24/2018
Marian S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process was great!
8/23/2018
Neal P. VERIFIED CUSTOMER
Vehicle Make : Audi
The work was excellent...however, 2 factors make this an overall negative. First, the cost was over 50% higher than the estimate. I'm sure there is plenty of detail to "explain" why, but that large of a miss is just unacceptable and shows why the public is cynical about car repair businesses. Second, the "attitude" of the front desk staff was very negative...not welcoming, not pleasant...more like "I don't want to be here"...and not just one person. I chose CarStar over a friend's recommendation due to the proximity, wanting to have convenience and support the Troy community.
8/22/2018
Nathan C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The passenger quarter panel looked amazing. There was one tiny black paint dot on my rear bumper cover but I can't complain because it looked better than what it used to be.
Thanks!
8/19/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Carly and Kelly are the best. These to ladies know there car stuff and are a joy to work with.
8/17/2018
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Honda
I can't remember the last time that I received such excellent service. My car was ready before the promised time and I received frequent texts with photos of my car as the repairs progressed!
8/16/2018
Jamie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The quality of work on the repair was amazing. I was also very pleasantly surprised when I got in my van and it was vacuumed and cleaned out! Thank you so much for going that extra mile. As a mom of two messy boys, getting into a clean car really made my day. Thank you so much for a superb experience.
8/12/2018
Carol W. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m pleased with my car. Plus it was very reassuring that I received photos and
updates each day. Thank you very much!
8/11/2018
Al C. VERIFIED CUSTOMER
Vehicle Make : Toyota
bright and clean looked good!
8/9/2018
Michael W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Customer service was #****. I was kept informed during the entire process
8/9/2018
Kathy G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service!
Thanks
8/4/2018
Billie F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every staff person was pleasant and professional. Job was explained well and expedited. The only complaint I had is when I got my car back the menu was changed that show trip miles vs mph and the clock was off 5 hours. Not sure what you did with the menu and clock in scope of windshield and hood repair. I will definitely refer Carstar.