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Real Reviews from VERIFIED CUSTOMERS
Tina M. VERIFIED CUSTOMER
Vehicle Make : Acura
I really appreciated the Great communication.
8/6/2017
Gary L. VERIFIED CUSTOMER
Vehicle Make : Nissan
We appreciated the prompt service. We weren't expecting to get our car back in one day.
7/25/2017
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Ford
You exude excellence!There are none better. Your staff, especially Sandy, are superb. Job was finished before promised date. Communication is top notch. Labor is great! Final product looks better than new. Give yourselves a raise and take tomorrow off with pay!
7/19/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody I talked to was great at both answering questions and follow up.
7/18/2017
Tammy Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
thank you for the excellent work you did on my car and having it done a day early!
7/13/2017
David A. VERIFIED CUSTOMER
Vehicle Make : Ford
The truck looks great. One thing though. I had to tighten the tailgate cable bolts. I should have gotten an estimate on the dent on the rear quarter panel.
7/11/2017
Kearstin G. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the third time I have used Carstar to repair my car and have been completely satisfied with the repairs and customer service provided. I would highly recommend Carstar to anyone.
7/4/2017
Steven And. VERIFIED CUSTOMER
Vehicle Make : Honda
Second time there. Always friendly and do a great job. Thanks!
7/1/2017
Monte K. VERIFIED CUSTOMER
Vehicle Make : Ford
I just had my Ford Explorer fixed and not only did Carstar keep me updated but did top notch work and was as good as new!! A+
6/30/2017
Billie T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was pleased with everything. The people were very helpful and courteous. The car looks great! Thank you!
6/21/2017
Charles J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every thing from start to picking my car up was very good.
6/15/2017
Martin H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Friendly, fast service. Loved getting almost daily updates on my car status. The pictures were worth a thousand words. Then to find a bottle of touch up paint in the center console was icing on the cake. Will be bringing other cars in for non insurance quotes in the future. Thanks for everything
6/12/2017
Robert T. VERIFIED CUSTOMER
Vehicle Make : GMC
Sandy, Carstar Troy, Ohio manager, kept me informed as the repairs progressed. She made me feel that she cared about all the customers concerns. The repair was on time and the car looked as good as new. Thanks
6/6/2017
Becky S. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car looks awesome! I love the way you can watch step by step what is going on. The guys cleaned my car before I picked it up....it looked like new! The entire staff makes sure that you are well taken care of! Thank you Troy CarStar staff! Becky S
6/5/2017
Kurt M. VERIFIED CUSTOMER
Vehicle Make : Nissan
so far we are very happy with your service. i did notice some electrical cable wrapping on the right rear door has been damaged and should have been better protected and re wrapped after reinstallation, But I can fix that my self. I will let you know if I find any other issues. AS far as the paint job it looks great.
5/27/2017
Jim And. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic service & communication
5/26/2017
Paul E. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair looked great. Thank you for going the extra mile and cleaning the inside of the car also. Great job. Thanks.
5/17/2017
Brad S. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were able to get the work done exactly when they said it would be completed even after finding more damage than expected. They returned the vehicle cleaner than when I dropped it off. I love the frequent status updates provided via email and text. The only minor thing I noticed was that the driver's side fog light was burnt out when I picked it up after hours. I will definitely recommend Carstar to anybody that needs body repair work. Brad
5/11/2017
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process was very professional. Liked the updates. The cooperation between Enterprise and Carstar was helpful as Enterprise was out when I picked up my car. I definitely would recommend Carstar.
5/11/2017
Erin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Couldn't be happier with the service from carstar. Thanks again!
5/9/2017