From the exceptional customer service gals upon arriving, the Geico representativess and the Pacific Elite gentleman...along with the text and phone call follow up...my experience with Pacific Elite has been spectacular. What a class act in conversing with the client with kindness, empathy and professionalism.
Me experience with Pacific Elite has Ben an A+++++
Wishing everyone at Pacific Elite and Geico much continued success!!
Warm regards,
Deborah
10/5/2018
Susan P. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked getting a text daily on the progress. Lenny always kept me informed. Sam was great too. I will always do business with Oacific Elite.
10/5/2018
Phillip T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work done
10/4/2018
Norberto P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly costumer service. Also people go out of their way to please your satisfaction, lenny was really helpful since I dropped my car till I picked it up today with al the explanation about the the repairs step by step, thank you PacificElite.!!
9/22/2018
Mike N. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were quicker than expected, I was not left with any lingering questions ever and when I received my car they went through an overview of what they did and overall I was satisfied with the customer service.
9/22/2018
Mariela G. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys did a great job and everyone was nice and friendly. Thanks
9/21/2018
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great communication throughout the whole process. Repair looked great and I loved how well my car was cleaned - such a nice surprise!
9/8/2018
Monique R. VERIFIED CUSTOMER
Vehicle Make : Honda
Incredible job! I'm very happy with the repairs done on my car.
9/8/2018
Joseph V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great work and great service
9/5/2018
Rick G. VERIFIED CUSTOMER
Vehicle Make : Honda
Was surprised to see how good it looked. Like new
9/5/2018
Kyle B. VERIFIED CUSTOMER
Vehicle Make : Kia
The team did a great job communicating with me throughout the process and got my car back to me in a timely manner.
9/1/2018
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon provided excellent service and I was beyond pleased with my truck he kept me updated and it was even done sooner than expected!
9/1/2018
Paul C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very proffessional, outstanding people and service. The best!!!
8/30/2018
Jerald L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Could not believe how wonderful my car looked afterwards I swear to God they absolutely kicked **** absolutely love you guys
8/29/2018
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff, from the front desk to the guys in the back, are very professional and so nice! Really, I thought that having to drive all the way out to Stanton from where I work (Aliso Viejo) during my lunch hour would be a PITA, but they made it easy and convenient, and none of my waits were too long, especially when I came to pick up my car. And I LOVE that they work with Enterprise Rentals, since that is the ONLY rental car co. I will EVER work with, by far., and they were so nice and professional as well, and so on top of everything. Good job on you all! :)
8/25/2018
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Kia
I didn’t expect for my car to look like a new car
8/25/2018
Antoinette A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ive been there twice from staff to there work the best
8/25/2018
Ben J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ruben communicated with me and gave me updates every step of the way. I appreciate that level of customer service. Repair looked great and done in a timely manner. Great job everyone!
8/23/2018
Sydney F. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was more than perfect! Service was impeccable and I would love to get serviced again!