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Real Reviews from VERIFIED CUSTOMERS
ALEX B. VERIFIED CUSTOMER
Vehicle Make : ACURA
Thank you Dan & the team.
8/12/2019
Tony L. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
The tire which was fixed did not have correct air pressure. I had to stop at the gas station to put more air pressure.
8/8/2019
BRUCE A. VERIFIED CUSTOMER
Vehicle Make : MAZDA
good communication, friendly staff
8/7/2019
JOHN F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job. Dan was a great and I'm happy with Pacific Elite. I will recommend you to friends neighbors and family!!!
8/7/2019
Sandra S. VERIFIED CUSTOMER
Vehicle Make : HONDA
the work they did to my car did not go well, many parts were left uneven /unaligned, and in the light they worked on it does not turn on a section of the tail lamp. It was not a satisfactory job.
8/4/2019
Corey A. VERIFIED CUSTOMER
Vehicle Make : KIA
????
8/2/2019
Kevin M. VERIFIED CUSTOMER
Vehicle Make : FORD
Good job
7/25/2019
SUE T. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I really appreciated the text messages letting me know where they were at on the progress on my car. My car looked so good when I got it back inside and out. I hadnt expected them to clean the inside of the car too. It was a great extra touch. I would recommend people to get their cars repaired there. They made me feel as though I mattered to them. Even their receptionist made me feel comfortable. Great job and thank you.
7/13/2019
DERICK B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
They did great work .
7/13/2019
MATILDA M. VERIFIED CUSTOMER
Vehicle Make : FORD
Thank you Pacific Elite. You guys were on it from the beginning. Great customer service, daily notifications on the work status, and really appreciate the collaboration and team work with Enterprise car rental. I would definitely recommend you if someone needs your help.
7/3/2019
Verna H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Pacific Elite went out of their way to keep me posted on the progress of the repairs. They had as much trouble contacting my insurance as I did. Everyone was polite and respectful. I would use them again if needed.
6/29/2019
Sergio L. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Great friendly staff, excellent job!!!
6/25/2019
DENNIS P. VERIFIED CUSTOMER
Vehicle Make : DODGE
My Dodge looks like new. Took a little longer than I hoped, but Dan and the crew did a good job.
6/22/2019
PAUL A. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
After trying to pick up my car a 2nd time I continue to find things incomplete in the car. It is frustrating. I even called a few days after the car was originally dropped off, I spoke to Dan and mentioned that the front right tire had a deep cut in it. Dan said he would take a look at it. When I went to get the car the first time, the tire had been cleaned and sprayed to make it look good but still had the deep cut in it. The tow ring was also missing. They took care of those items before I went back the 2nd time, but within a minute of inspecting the car on my own, I found where there was overspray on some plastic parts and an area on the right side Morrow where they forgot to paint at all. Then I found where the new bumper was attached on the front left side, that the clear coat on the front left fender was damaged and beginning to peel. The bumper on the front left also had an area along the joint where it was not painted well either. Please have someone who what to look for go over the car before calling me back. Dan has told me several times that “the production manager” will have to look it over and take care of these issues. Maybe another production manager should check the work of the first one. I am not a professional and I am finding these issues within a minute or two. I am now wondering what I am not finding or being told. Thanks PAUL A
6/15/2019
Blanca C. VERIFIED CUSTOMER
Vehicle Make : KIA
My optima looks great! Thank you.
6/15/2019
Lucille P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Every HAPPY great job,had my other car done 2016 very satisfied.
6/14/2019
ATUL KUMAR. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent repair job, professional leadership and time commitment were few of the high points that impressed me a lot. Special thanks to Chris and Dan for running the business the way customers would always look for.
6/8/2019
Omar V. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Muy Buen Servicio Gracias Son La Mejor Compañía en reparicion De Autos .
6/8/2019
RITA Q. VERIFIED CUSTOMER
Vehicle Make : FORD
Excellent work and communication was awesome.
6/8/2019
Roger S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thanks very much.
6/7/2019