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Real Reviews from VERIFIED CUSTOMERS
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you Johnathen for ensuring the fine details were finished on my 200.
6/7/2016
Brad P. VERIFIED CUSTOMER
Vehicle Make : Scion
I've been going to pacific elite's body shop even before it was pacific elite, and I have to say the customer service has only gotten better. Absolutely perfect experience, 10/10. Everyone there really goes out of their way to make the experience as easy and as painless as possible. They also brought my car back to me absolutely sparkling, which is a job in itself because that thing was a mess when I brought it in.
6/3/2016
Shamea O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job on repairs
6/2/2016
Kyra U. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys offered some of the best service. Thank you!
6/1/2016
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Ford
Pacific Elite went way above and beyond! Pacific Elite is my go to auto repair shop from now on!
4/30/2016
Aaron T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Updates were a bit off time. Updates on vehicle status should not be sent unless the company is absolutely sure that the vehicle will be available at that time. Was told vehicle would be ready the 27th then the next day told the 20th. Then told again the 27th then was told the 21st then the vehicle was actually not picked up until the 26th
4/26/2016
Ashley L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience was a wonderful one Jeff my adjuster was very caring and funny he made sure that I got my car fixed in a timely manner any make sure that the insurance company took care of the damage because the whole experience was a very bad one my car was done in two days to Trinity very happy because the turnaround time was that Castec and they kept me updated on everything that was going on with my car I would come back here anytime and I will recommend anybody to come here further thank you for taking care of me.
4/23/2016
Lorraine C. VERIFIED CUSTOMER
Vehicle Make : Ford
I love the look on my truck. Even though to took 2 weeks because of the extent of the damages, I was happy
4/22/2016
Ernie S. VERIFIED CUSTOMER
Vehicle Make : Honda
they did a good job and deliver the car one day earlier than expected
4/22/2016
Louann R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very prompt.
4/20/2016
Teresa F. VERIFIED CUSTOMER
Vehicle Make : Honda
They were wonderful. Best repair shop I'be been to.
4/15/2016
Araceli M. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm happy , it looks like nothing happen ????
4/12/2016
Robert D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Appears to be excellent work, on time. I appreciated the updates.
4/9/2016
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was told 2 to 3 weeks max for completion . When I started getting Tex messages for 6 to 7 weeks . I was told it would be sooner . Then Scott left company and some one else left . That's not my problem. My boss would say fix it or I will get someone who can . The last thing I was told my car was ready but Allstate needed to pay off balance . Allstate was there on Friday they paid what they thought was total balance, Someone forgot invoice and Allstate made arrangements so I could get my car on Monday . The work is good
4/8/2016
Maria S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for your service, I 'was very pleased and content whit the results whit my car.
4/7/2016
Cletus C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nice experience everyone was very polite and customer oriented.
4/7/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Pacific Elite did a great job on my car repair. It was ready at the exact time they originally estimated, and I was updated daily during the repair.
4/1/2016
Tran H. VERIFIED CUSTOMER
Vehicle Make : Toyota
You have done an excellent job on my car, clean on the inside just like buying a new car out of the dealer. Excellent and very nice staff. I would recommend everyone to have their car taken cared of here.
3/26/2016
Ruth G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jonathan was very friendly. I was really happy with my experience :)
3/16/2016
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole experience was great. From the front desk to having my keys handed to me, everybody was professional, kind, and more than willing to help in anyway possible. You have a great team working here. The whole back end of my car looks perfect. You would never know I was ever in an accident. Thank you all so much for the wonderful job you did. You guys are amazing!
3/15/2016