I'd like to say thanks to the person who was actually managing the claim it's the redhead guy exceptional work throughout the body of the detail and great communication and kept me updated and informed on the progress looking forward to the rest of the truck be done in October
9/15/2017
Debra G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your service was excellent and i appreciate all services at one location...a seamless experience and thank you for all you did.
8/26/2017
Andres S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything came out wonderful. Staff was friendly and the whole experience was very convenient.
8/25/2017
Claire A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to start with my estimator, Sid was very nice. Otherwise, this is the second time I've had a bad experience with you all. It is understandable that repairs take time. But it seemed as though no care was given to my car while it was in the shop. The fact that Car crafters knew that repairs would take three plus weeks means they should have taken precautions to ensure my battery didn't die while there. This would literally mean driving it around the parking lot or block. Instead I came to pick up my car after calling twice with no response, nor any updates past the original estimated date of pickup to find my car completely dead and unlocked out in the parking lot. It is the small things when it comes to customer service and trust, and these seem to go unnoticed here. I will not be returning to car crafters again.
8/10/2017
Breanne D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Oz was very knowledgeable. He kept us up to speed with all changes. He goes above and beyond and is an asset to the company.
7/8/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When I dropped my car off to be fixed all my power windows worked and now they don't and want me to pay for it
6/28/2017
Janine P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you! The repair was completed quicker than expected. It was done with great care. Tanks again!
6/21/2017
Holly H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job on my car. Your personel are friendly, helpful and knowledgeable. Thank you for great service.
5/9/2017
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with Darrin at carcrafters was great. Fast and friendly!
5/3/2017
Dorothy J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Will done
3/24/2017
Eddie W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great and professional service
3/18/2017
Marilyn S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks like a new car. Everyone was SO KIND
AND HELPFUL. THANK YOU.
3/16/2017
Kelly Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the best service that I have ever received. Every person in your facility was just wonderful to work with. Everyone was so polite and helpful. I will definitely highly recommend your place to other people. Thank you so much for great service!
3/11/2017
Courtney M. VERIFIED CUSTOMER
Vehicle Make : GMC
Very great experience! Both quick and easy!
3/4/2017
Joe E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you Car Crafters for the amazing job you did on my car! My service advisor (Roger ****), was professional, friendly, informative and kept me up to date on my repairs- You made my unfortunate situation as painless as possible. My car looks great and I couldn't be more pleased. Thanks again Car Crafters and staff.
3/1/2017
Jocelyn W. VERIFIED CUSTOMER
Vehicle Make : Ford
Rear motion sensor to open hatchback didn't work upon return
2/28/2017
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Honda
The bodywork was excellent. But where my right front tire & wheel well was pushed in the rubbing and metal on metal sound I reported was never addressed. After 3 phone calls over the following week I STILL can't get an appointment to bring my car back. Messages go unanswered and the service advisor would not come to the phone when the receptionist said he is right here in the office area. Very "shady" practice. And 2 tenants where I live asked where I had the great bodywork done. I haven't yet, but will tell them what happens when you fail to complete the job.
2/25/2017
Michael B. VERIFIED CUSTOMER
Vehicle Make : Buick
Perfect
2/18/2017
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely wonderful service. Thank you so much
2/4/2017
Finlayson.jennifer L. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great and was done fast. Somehow, though, between Tuesday and Friday morning your guys put 238 miles on my car. They must have driven it all over or out of town. That bothered me a little. But overall I am happy with the work.